Solved Toshiba L505 microphone not working

January 5, 2014 at 17:01:33
Specs: Windows 7
found that it may be a bios upgrade but when I try to install the new bios upgrade it has an error "region map not found"

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✔ Best Answer
January 7, 2014 at 04:56:44
Not sure about mics, but other audio hardware may have a setting to use the hardware for one task exclusively. You may need to check that in the settings.

Mic should be part of your sound chip which should be listed under sound video and game controllers.

Try re-installing the drivers for your sound card. Get them from the manufacturer.



#1
January 6, 2014 at 05:16:11
I don't know what to make of that message but I have to ask the following. I there a specific reason for updating the BIOS? Certainly it isn't to fix your mic.

Updating a BIOS should not be performed casually. You can brick your computer by installing the wrong file or if something goes wrong.

message edited by OtheHill


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#2
January 6, 2014 at 05:23:29
I do agree that updating your Bios can cause issues however that was what I found as the fix on the Toshiba site for getting the Mic to wrok.

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#3
January 6, 2014 at 10:34:07
OK then, if the BIOS update is specific for a fix then do it.

Verify that you have the correct version of the BIOS file by going to the link below and entering the SERIAL number, not just the model.

Download the correct flash and BIOS files and follow ALL the steps listed at that site.


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Related Solutions

#4
January 6, 2014 at 10:52:40
I did that but it came up with the "region map not found" error

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#5
January 6, 2014 at 10:56:07
You entered the serial number? And followed all the 5 steps?

Try a different approach. I assume the mic is built into your laptop? What does Device Manager show concerning the mic?

I can't understand how the mic should be affected by the BIOS. Windows drivers should make the mic work.


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#6
January 6, 2014 at 11:23:24
Not sure about the bios and why that impacts however if you go to the Toshiba site you can find many instances of mics not working and the fix being a bios upgrade. I really think maybe I have missed a stupid toggle somewhere. I have been to my device manager and it doesn't seem to be picking up anything but I am going to play with it some. Additionally, this all started when I down loaded Skype to talk to my daughter.

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#7
January 7, 2014 at 04:56:44
✔ Best Answer
Not sure about mics, but other audio hardware may have a setting to use the hardware for one task exclusively. You may need to check that in the settings.

Mic should be part of your sound chip which should be listed under sound video and game controllers.

Try re-installing the drivers for your sound card. Get them from the manufacturer.


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#8
January 8, 2014 at 07:59:38
Ok that seems to have done it.

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#9
January 8, 2014 at 08:19:54
Glad to hear that. If the problem is solved then set a best answer in order to mark the thread as solved.

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