Solved Toshiba A55-S3061 WON'T Start

July 23, 2012 at 11:37:59
Specs: Macintosh
Hi There my Toshiba A55-S3601 won't start. I have tried all the advanced startup options but I'm always met with the same outcome - I get to the Windows loading screen for about a half-second, and then a blue screen flashes and the computer restarts. I don't have recovery disk or anything, I got the laptop as it is. I have looked in many forums and yet to find a solution, please help me, will really appreciate it. Another thing I'm not really a computer person, so if you could take me through step by step, I will really appreciate it.

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✔ Best Answer
July 23, 2012 at 16:18:27
http://support.microsoft.com/kb/297185

A long page just about the error.

I am a hardware guy not a software guy but i try to help.



#1
July 23, 2012 at 11:56:28
Did the problem just start or has it been happening for a long time?
When the blue screen comes up, can you see a any codes or messages on the blue screen?

I am a hardware guy not a software guy but i try to help.


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#2
July 23, 2012 at 12:04:51
Post the STOP code error message that's on the blue screen.

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#3
July 23, 2012 at 13:23:16
Thanks for the response, It started last week, I never switch of my laptop, unless I have to take it with me. It has done this a couple of times and restarted on its own, yesterday I thought it will do the same, but ya no luck. Hope you can help.

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Related Solutions

#4
July 23, 2012 at 13:25:05
The blue screen stays for less than a second and it restart, sorry I tried to read it but I couldn't.

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#5
July 23, 2012 at 13:30:25
Do you have recovery or repair disks?
Also does it happen in safe mode?

I am a hardware guy not a software guy but i try to help.


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#6
July 23, 2012 at 13:48:33
I don't have a recovery disk, and i tried following a link on the internet, buy its a windows software which i cant download and write wit my mac.

And yes it continues to do the same thing on safe mode as well.


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#7
July 23, 2012 at 14:11:05
How about trying last good configuration, it should be on the same menu as safe mode.

And have you tried repair your computer which should be in the safe mode option menu aswell.

I am a hardware guy not a software guy but i try to help.


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#8
July 23, 2012 at 14:19:42
I have tried that too, Nothing has worked so far,

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#9
July 23, 2012 at 14:26:05
It could be a virus, try using these- http://security.symantec.com/nbrt/n...

I am a hardware guy not a software guy but i try to help.


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#10
July 23, 2012 at 14:43:16
HI Jay I'm currently using a macbook while trying to sort out the Toshiba, when I download this file, how do i get it to work on Windows?

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#11
July 23, 2012 at 15:03:07
Can't u mAKE A BOOTANBLE DSC FOR WINDOWS UISING A M,ACCC?
TYPED THIS WITH MY FEET.

I am a hardware guy not a software guy but i try to help.


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#12
July 23, 2012 at 15:12:34
Back to hands, can't you make a bootable disc for windows using a mac?

I am a hardware guy not a software guy but i try to help.


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#13
July 23, 2012 at 15:17:20
hahaha if you could tell me how, I would appreciate it.
Like I'm not really a computer person, so I'm not clued up on all this, but I can follow instruction> Thanks for taking this time to help me.

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#14
July 23, 2012 at 15:20:23
You could read this-
http://www.makeuseof.com/tag/virtua...

I am a hardware guy not a software guy but i try to help.


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#15
July 23, 2012 at 15:46:01
This seem like a long process Jay, How will this help me?

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#16
July 23, 2012 at 15:51:13
A virus can cause your problem to happen, if it is a virus then a antivirus bootable disk could eliminate the virus and your toshiba could start working.

You could take it to your local computer store and get it checked up.

Is there any important data on there that you haven't backed up?

I am a hardware guy not a software guy but i try to help.


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#17
July 23, 2012 at 15:54:15
Yes, Its just recent information, But I have most of the information saved somewhere.
Can I do a hard restore, How?

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#18
July 23, 2012 at 15:56:47
Jay is there a way I can access the blue screen, because I think the blue screen can tell me more.

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#19
July 23, 2012 at 15:58:00
If your lappy is new and it didn't come with recovery disks then it should have a recovery partiton on the hard drive, follow these steps on the toshiba = http://www.geekpolice.net/t18281-to...

I am a hardware guy not a software guy but i try to help.


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#20
July 23, 2012 at 16:15:08
oh finally I managed to get the blue screen, But i don't know how.

This is the message
" A problem has been detected and windows has been shut down to prevent damage to your computer,
UNMOUNTABLE_BOOT_VOLUME
If this is the frst time you've seen this stop error screen, restart your computer, if this screen appears again, follow these steps.

Check new hardware/software is properly installed, ask for any windows update you might need.
if the problem continues, disable or remove any newly installed hardware or software, disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart your computer, press press f8
Technical information:
***STOP: 0X000000ED(0x86F29990,0xC000009C,0x00000000,0x00000000)


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#21
July 23, 2012 at 16:18:27
✔ Best Answer
http://support.microsoft.com/kb/297185

A long page just about the error.

I am a hardware guy not a software guy but i try to help.


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#22
July 23, 2012 at 16:21:34
But I trying to do the recommended changes, I cant go further than this window

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#23
July 23, 2012 at 16:26:26
You could try this, do you know how to get into the BIOS or system setup or setup (when you 1st turn on the lappy there should be prompts, one should be for setup or something similar)

I am a hardware guy not a software guy but i try to help.


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#24
July 23, 2012 at 16:44:15
Ya I'm gonna try get the recovery disk or make one, then I will take it from there. Otherwise It's 01;42am in Johannesburg and I'm gonna call it a night. But Thank you very much Jay, I really appreciate your assistance, Will keep you updated tomorrow, Thank you again.

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#25
July 23, 2012 at 16:56:27
I presume you have windows XP on the laptop?
Try to borrow a friend or family XP install disc and try a repair installation. If you have xp home....you will need an xp home disc, and pro...use a pro....you can't mix and match.
http://www.michaelstevenstech.com/X...

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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