this ASUS PC was left to me by my nephew who passed away

October 7, 2012 at 15:26:59
Specs: Windows 7
I have An Asus ,Linux Mint 12,lost password, powers up it says Guest Session,user name is Rob,but I dont know password,mouse does not work nothing works

See More: this ASUS PC was left to me by my nephew who passed away

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#1
October 7, 2012 at 15:43:21

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#2
October 7, 2012 at 18:30:51
Responsible forums do not provide help with password issues. The problem is that it is impossible to verify that you have legitimate access to the computer and there is certainly no way to prevent such help from being used by others for illegal purposes.

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#3
October 7, 2012 at 21:42:34
I totally agree LMiller, I know if it's a bios password that even installing a new HD will not work

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Related Solutions

#4
October 8, 2012 at 07:32:54
Not having any issues with bios passwords I can get into bios and change anything there it is the Log In password.

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#5
October 8, 2012 at 08:24:20
Contact 'Rob' and ask for the password, this is obviously not your laptop

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#6
October 8, 2012 at 09:09:27
As I stated Rob is my nephew who passed away, I cant ask him anything Thank You for your understanding
Woody

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#7
October 8, 2012 at 11:46:25
unfortunately you will have to contact Asus Tech support and explain your dilema to them...I'm sure they will ask for proof of ownership...there is NO other way to get into the laptop....there is NO software that you buy that will help you....it would be a waste of money...

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#8
October 8, 2012 at 12:14:52
As already mentioned, reinstallation is your best option because the mouse should work whether you have a password or not. You could possibly use a Win7 repair disk to activate the administrator account from the command prompt but it sounds like you have a dual-boot system so I'm not sure whether it would work.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#9
October 8, 2012 at 12:41:08
I still think it is a bios password, and with without that they would not be able to even re-install a new OS

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#10
October 8, 2012 at 16:09:44
BIOS is hardware. It is getting past that as your original post says "it says Guest Session,user name is Rob", also you have confirmed you can enter BIOS in post #4.

This is therefore, as you said, a Windows password login issue and the way forward is to follow response #1.

Always pop back and let us know the outcome - thanks


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#11
October 8, 2012 at 17:21:08
I just went to Google & entered forgot linux mint 12 password & I had no problem finding the answer.

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#12
October 8, 2012 at 18:41:24
Re #11

Yep, it's just that we don't usually spell that out on the forum as we have no way of proving ownership.

Always pop back and let us know the outcome - thanks


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#13
October 9, 2012 at 09:32:34
Just get the latest Mint 13 dvd and boot to it. Follow the instructions on how to reload the new OS. If you want you can get the data off but might as well upgrade while you are at it.

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#14
October 9, 2012 at 18:36:01
Thanks for the help,this unit has do disc drive only a usb port

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#15
October 10, 2012 at 09:01:27
You can easily make a usb flash drive that has the files needed to load a new OS.

If you have access to any other computer you can boot to a mint 13 dvd and make a usb flash. See any of the many ways at www.pendrivelinux.com for ways to create a flash drive. You then use it to boot this system and fix it or load a new install.

Many people have a usb cd/dvd drive also that you might be able to borrow and use to boot to.


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