Thin horizontal green line across laptop screen

January 12, 2016 at 22:06:54
Specs: Windows 10
Hello there,
Hoping I can find an easy fix for this one.
There is a thin horizontal green line across my screen, just above the bottom task bar.
I've tried to print screen but doesn't show on the 'print screen'
The line doesn't appear when I am using the internet browser, however can be seen while using Word or PDF Reader also on the desktop.
I am using Windows 10, 64bit operating system, ASUS Laptop.
Thank you, Amina

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January 13, 2016 at 00:11:52
Has this always been an issue? Did you recently change any of the video settings?

Check that you have windows 10 drivers installed for your video adapter. They should show on the Asus support page for your model.

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January 13, 2016 at 03:23:39
The line just appeared today.
I've not made any changes, but will check those settings. Thanks.

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January 13, 2016 at 05:06:32
When you move your mouse cursor around the area where the line is, does the green line appear above or below the cursor?

if the line appears ABOVE the cursor then a green line usually indicates

a failure of the screen, which can easily be replaced
a faulire of the gpu - possibly overheating - can also be fixed with some compressed air or removal of the CPU heatsink assembly and reapplying the thermal compount.

But we need to know if the line appears above or below the cursor...

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January 13, 2016 at 13:50:17
It was below the arrow.
However, this morning I have found that the green line has disappeared and without me touching any settings.
Thank you for your assistance.

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