When I turn my laptop on I can hear it start up. The lights on the key board and the on and off button come on but the screen stays black. I can hear the motor turn on, as well. What can I check?I have not dropped my laptop or no injury as far as I know to it.Thanks.
Is there any sort of faint image on the screen (you may need to check this in a dark room)? If so, then the backlight may have failed. If not, the connections to the display may have somehow broken or come loose.
Thanks for your input. I took it in a dark room and when I turn it on there is no image in the background. So guessing there is a connection problem and something has either broken or come loose, as you said. How do you get that fixed??
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