The D610 is a very old laptop, most likely the drive has died. You can open up the laptop and find what manufacture made the drive, then go to their website and download the diagnostic tools to test it.
thanks. Will give it a try. It's very old and probably ready for the scrap heap. We're trying to decide if we have anything on it worth saving. Fortunately it's a back up. Will give your solution a try before dumping it. thanks,
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