the cd will not fit into the pentium tray

March 4, 2011 at 23:22:28
Specs: Windows 7, Pentium 4
The computer I have is a refurbished Pentium 4 processor. I had to purchase all the necessary software to be able to operate it. When trying to install the Microsoft CD into the tray, it would not fit. There seems to be a piece missing. How do I ascertain what is missing and how much it will cost to get it replaced? In fact, I believe the entire cd tray needs to be replaced.

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March 5, 2011 at 00:05:15
"When trying to install the Microsoft CD into the tray, it would not fit"

What tray? You aren't trying to insert a cd into a floppy drive by any chance?

All you have said about your hardware is it has a P4 processor. What kind of system is it Laptop or desktop? Is it a micro, Mini, Mid or full size tower?
What model motherboard? What ram? Does it even have a CD Drive? Do you have a single clue what you are doing?

Goin' Fishin' (Some day)

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March 5, 2011 at 00:58:25
If there is a problem with your CD drive I doubt very much that you will be able to find spare parts for it. The good news is that a brand new CD/DVD drive costs less tha 20 US dollars nowadays.

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March 5, 2011 at 15:03:36
There has only been two sizes of open cd's. One is the normal xp size and the other is way smaller. Like a business card size.

If it doesn't fit then look for some latches on the sides of the tray. They are used when in a vertical position. You simple fold the latches back to allow the disk to fit in easily.

"The era of big government is over," said Clinton 1996

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March 5, 2011 at 22:23:16
Actually, I don't have a clue as to how to assemble a computer, only how to operate one. However, I have desktop Pentium 4 Processor and no I am not trying to insert a CD into a floppy disc. I am aware of the difference. My issue is with the CD Rom tray. The computer is equipped to accept CD's, I guess because it is an older version computer. Anyway, what exactly do you mean by a mid or full size tower? In addition to the motherboard??? I don't quite know what that is but I am willing to learn. I just want to get my computer up and running before I move April 1st. I am a new college student and most of my assignments are done on Blackboard. Although I have a computer at home now when I move I need the refurbished one I just purchased up and running so, please help. And, please be patient with me.

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