System not recognizing my CD/DVD Drives!!!!

Samsung Super-writemaster sh-s182d dvd±...
August 6, 2010 at 16:16:51
Specs: Windows XP

I need help ASAP! My Samsung SH-S182D cd/dvd drives are not showing up under my computer....they have yellow exclamation marks next to them in the device manager. I have tried everything....."Microsoft Fit It" doesn't work, I have tried to use it but in the process it says "cannot start this hardware" it also gives me a windows error code "39"...

I have also went into the registry as some threads on the net have suggested going into the registry and deleting the upper and lower filters...well i went into the registry and I don't have any upper or lower filters listed....

I have just about tried everything, even went to Samsungs website to try and update the drivers, that didn't work either.......


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August 6, 2010 at 16:40:26
How many drives do you have? If there is an exclamation mark next to the drive in device manager, right click on the drive and go to properties. If it has a message on that screen like "Device Drivers Not Installed", then you have a problem with a driver.

If you have 2 drives and they are IDE, check the jumpers on the drive, If you put them to cable select when they were installed, try changing one to Master and one to Slave. If they are both on master, change one to slave, if they are both on slave, change one to master. If there is one master and one slave, change both drives to Cable Select.

It this doesn't help, try connecting only one drive and see what happens.

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August 6, 2010 at 17:38:36
Did you just install WinXP? If so, you need to install the motherboard chip set drivers.

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August 6, 2010 at 21:08:36
there are 5 cd drives...the one at the top is the main one and the others are secondary ones i not too familiar with computer hardware so can't really follow you when you talk about the master drive and the slave drive.....
i did unplug them from the board and then shut down and plug them back in and restart, still nothing...

ive tried system restore and pretty much everything else but windows is still not recognizing them.
The drives still light up, still open and close, if i put a cd in it will spin but the computer wont read it.

When i went into device manager there were the yellow exclamation marks next to each drive, when i clicked on one it said "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

is there anyway to remove the drivers and reinstall them if i dont have the installation cd?

this is really driving me crazy!

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August 7, 2010 at 06:18:03
You are not helping with your replies.

The drive model you posted is an IDE type. How many of those do you have?

Did this setup with all those drives ever work right?

Describe what did work,if anything, and what changed.

There are two common types of drive connections. The older type is IDE. The newer type is SATA. If you have 5 CD drives installed you may have a mix of both kinds. Click on the links below to determine which kind you are using and post back with the answers.

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September 7, 2010 at 20:08:35
I have tried literally everything and my cd/dvd drives are not recognized. They are not listed in the device manager or bios either. Any ideas would be very helpful. I even tried installing a new drive and it didnt recognize that either. I went into regedit but there are no upper or lower filters there to delete, ??? Thank you for your assistance!

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September 8, 2010 at 05:23:27
Saying you tried everything is not helpful. Describe exactly what you did.

Answer the questions above. If you don't respond with useful information then we can't help you.

Did you install the motherboard chip set drivers or not?

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September 11, 2010 at 09:43:35
ive got the same problem on a windows 98 comp, drive is not recognize but lights up when opened or closed so its getting power, Cant use any downloads as i have no internet, also installation cds dont works as obviously the computer cant read them anybody any ideas ?

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December 8, 2010 at 00:47:36
Hi compgeke,
My D drive is doing exactly what you say.
"There is an exclamation mark next to the drive in device manager, When I right click on the drive and go to properties the message, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
How do I fix this problem.
I have a brand new computor only one month old running windows 7.


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