system not detecting installed HDDs for Dell Precision 530

September 17, 2012 at 14:22:05
Specs: Windows XP Professional, SP3, Dual Xeon 2.20 GHz
after using a driver pro update software, the pc does not boot into windows xp professional sp3; after accessing the bios, the floppy drive and both cd/dvd rom drives are being detected but, I would like to know how to reset the Phoenix A11 bios for dell precision 530 and cannot seem to locate any information online; I have replaced the cmos battery, checked the cables and ribbons; there were no issues until after the updating of drivers to the system; any assistance or direction is greatly appreciated

See More: system not detecting installed HDDs for Dell Precision 530

Report •

September 17, 2012 at 18:13:27
Driver updates are not going to have any effect on the BIOS or its settings.
You should ONLY get your drivers manually from the system manufacturer's website on manufactured systems and from component manufacturer's sites for custom built machines and for upgraded components that did not come with the machine originally. NEVER let any program or site choose your drivers for you. I do not even let Windows Update update my graphics driver, if it shows one is available, I go right to NVidia and get it from the source.

Reboot your system into Safe Mode with Networking (uses minimal Windows drivers for needed hardware only in safe mode) and download the correct drivers and install them. Then go to device manager and look for any device with a yellow or red warning. If there are and you are sure that you just installed the correct driver for it, right click on it and delete it. Then restart the machine in normal mode. Windows will reinstall the device with the correct driver you just downloaded.

Your title refers to not detecting hard drives which will not be effected by any drivers except possibly chipset drivers for your motherboard and drivers for add-on SATA cards (these may not be seen until your OS is loaded, depending on the card and your motherboard). Hard drives that are connected to your motherboard directly should always be detected in your BIOS unless 1- The drive is bad, 2- The power or signal cables are bad or disconnected. 3- You have a problem with your power supply, 4- You have a major problem with your motherboard's hard drive controller. The first thing you should do then, is to try swapping out the hard drive signal cable and try another power connector from your power supply. Next would be to try the drive as a second drive on another desktop computer.

Report results.

You have to be a little bit crazy to keep you from going insane.

Report •

September 17, 2012 at 18:53:46
While in safe mode open device manager and see if you can 'roll back driver' to an earlier version on those that you updated.

If that doesn't get it you can check to see if you have a restore point from just before you installed the drivers. You should be able to do that from safe mode too. Then restore to that point.

Report •
Related Solutions

Ask Question