|"yesturday i tried to burn a cd and it wasn't reading the cd. "|
Wasn't reading what CD ?
What program were you using if any ?
Windows itself can't read a blank "burnable" CD or DVD.
Windows 7 has a built in burning program but you must use it a specific way. It's different from the siimple CD only burning program that's built into XP. Info about that is in Help and Support in Windows.
"...this morning when i logged in i tried to down load a tune up utility but it was down loading incomplete?..."
Which "tune up utility" ?
Did you get an error message ?
- Or - Did you search on the web for a tune up program and clicking on the link for that "hit" resulting in something happening that you didn't expect ?
- Or did clicking on the "hit" work okay but you had a problem after you clicked on the link to download it ?
"next i opened my computer in programs and i couldn't open the c:/ drive"
There is no Computer listed in All Programs in Windows 7, but there is the rough equivalent of My Computer in Windows 7 - Computer, which you access by clicking on the Windows 7 icon bottom left of the desktop screen and selecting it from the menu, which is similar to the Start menu in XP.
"....couldn't open the c:/ drive"
Did you get an error message ?
Is that when you got the access denied error message ?
"....where the gigabytes count should be it said ntfs only?
Huh ? Was that in Computer ?
"above c:/ a new hard drive with the letter b:/ with 71.6 mega bytes free from 99.9 mega bytes just popped up out of no where ?."
Windows does NOT normally assign the B drive letter to anything except a second floppy drive, and that's way too much capacity to be a floppy drive.
Is 99.9 mb about the size the C partition was previously ?
Have you tried accessing that B drive ?
"...and from there the screen started blurring and fadeding out of nowhere?.."
You haven't provided the specific model of your nc6400 (see respomse 1). It could be as old as 12 years old. It can't be any newer than about 5 years old.
Video problems on laptops are COMMON, especially when the laptop has been used a long time, and are almost always caused by hardware problems, not software problems.
The video will probably be fine all the time when you connect an external monitor to the laptop.
"it does not let me open files it tells me denied dont have permission ?"
Which files ? Some files or all files ? The files on the C drive ? The ones on the B drive ?
That's definitely not normal if it's all files.
"i cant even open the programs from desk top?."
That's definitely not normal.
"do you think i have to unistall win 7 and reinstall it ?
That would solve your problem, but that's up to you.
You don't learn how to solve problems by installing Windows from scratch every time you can't figure out a problem. There is almost always some way of solving your problems that doesn't require doing that.
You will lose everything that you have personally added to the partition Windows 7 itself was installed on, unless you copy the personal data you don't want to lose to elsewhere BEFORE you install Windows again.
When Windows won't work properly, you can boot the computer from something such as the Ultimate Boot CD that you have made on another computer that can read all the files on the hard drive in order to be able to copy the personal data you don't want to lose.
If you haven't added much of your own personal data yet, then that may not concern you - go ahead and install Windows & from scratch.
You don't need to un-install Windows.
When you use the Windows DVD you cam delete the existing partition(s) and start over again.
You need to provide enough info such that someone else who's knowledgeable can understand it. If you use non-standard terms or ways of referring to things, that doesn't necessarily help us determine what your problem is at all, if we don't know what you're referring to.
It often helps if you tell us the all the details you can come up with that led to you having your problem(s), what program you were in when things happened, what you've tried, what you haven't tried. etc., etc. .
It's also important for you to respond to things we've said.
You provided absolutely no feedback to what I said in response 1. That pxxxxs me off.
There's info in that about what you MUST do after Windows Setup has finished.
You can Edit any of your own posts on this web site for a limited time by clicking on Edit this message at the bottom of your own posts.
From your non-standard info so far, it sounds like you now have MALWARE on the computer that you got either when you clicked on the "hit" for the "tune up utility", or when you clicked on the link for downloading the "tune up utility".
Most malware these days it NOT a virus - it's something else - a root kit, a trojan, a worm, etc., or a combination of things.
If you didn't have any anti-malware software installed yet, that was foolish.
Windows 7 has only Microsoft's Windows Defender anti-spyware software built into it.
However, no one anti-malware program can protect you against all malware anymore.
The malware can probably be removed one way or another, but if you haven't added much of your own personal data yet, it may take less time in total to install Windows 7 from scratch again rather than try to fix the malware problem.
Windows 7 probably does not have all the drivers for devices on the nc6400 built into it.
You must load the main chipset drivers for the mboard in order for Windows to have all the proper information about the mboard.
The USB 2.0 support will not be installed in Windows until AFTER those have been installed.
See response 1.
Is Windows 7 Ultimate 32 bit or 64 bit ?
There's no advantage to running the 64 bit version of it on a nc6400 because you CANNOT install any more than 2 gb of ram (one 1 gb module in each of 2 ram slots) .
"If you want to run Windows 7 on your PC, here's what it takes:
•1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
•1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit) "