Solved System does not boot.

October 7, 2013 at 05:33:42
Specs: Windows 7, CPU/RAM
I was having win xp. That time cd drive was not working. then I installed win 7 ultimate through a pen drive. After using for few days, I suddenly found that CD drive was working but not able to boot from CD. Since space in c drive was not sufficient for win 7, I wanted to repartition and re install the software. In order to do so I need to boot from CD, which was not possible. I tried to use pen drive for the purpose but was not successful. After few days suddenly system stopped loading win 7. After the boot process starts, it displays two screens with two beeps and when it is about to load the application, it givs a blank screen. I tried to boot from CD, tried changes in BIOS but no success. I prepared a bootable USB drive for XP and tried to boot with an intention to install XP and upgrade to win 7 subsequently. During my repeated attempts, only once USB drive was displayed as a boot option in the boot menu though it did not boot from it. In other attempts USB drive was not detected as a boot option. Presently, neither it boots from CD, nor from HDD nor from USB drive. It appears as if there is some thing gone loose or a possible mother board failure.

See More: System does not boot.

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✔ Best Answer
October 7, 2013 at 15:18:00
Stay with XP. Windows 7 really should have 2 to 4 GB RAM for the 32bit version and 3 or more (preferably 4GB or more) for 64bit and the OS will take up nearly half of the drive without even considering a paging file or room for system restore. I know that it has been stated that Windows 7 32bit will run on 1GB RAM, but you really would not be happy with it and a system with 1GB RAM is probably too slow also (single core P4 or equivalent if you are lucky).
You may have underlying hardware problems like a bad RAM segment or hard drive problems. You will need to test these.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers



#1
October 7, 2013 at 06:28:30
I suspect you incorrectly prepared the files on both the CD and the pen drive. There are certain files that must be on the boot device in order for it to work.

https://www.google.com/search?q=how...


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#2
October 7, 2013 at 07:11:45
You didn't supply any system specs - no CPU, RAM, HDD, etc. We need to know what you have to be able to help.

Do you have a SATA HDD? If you do, XP won't install unless you either load the SATA drivers, create a new XP disc with the SATA drivers slipstreamed into it, or change the SATA setting in the BIOS to IDE mode. And you need to have the boot order configured correctly. However, if there's more than a single beep at startup, you may have a hardware problem.


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#3
October 7, 2013 at 07:52:00
I tried to install XP through bootable USB drive. This USB drive was tested in another system to see if it loads XP. It does. But in this system it does not boot from the USB drive at all. It does not also boot from CD drive(either XP installation CD or win 7 installation CD). At the same time it does not boot from HDD. There are two beeps during boot process. Out of my more than 10 attempts, only twice the USB drive was displayed in the boot menu as a boot option(but did not boot from it). In rest of the attempts boot option for USB drive was missing from the boot menu. I did try with making changes in boot order of the BIOS.
It is an assembled old desktop with 1 GB RAM and 80 GB HDD.

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Related Solutions

#4
October 7, 2013 at 12:14:25
1 GB RAM and 80 GB HDD

Far too hopeful to run Windows 7. XP is a better bet.

Always pop back and let us know the outcome - thanks


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#5
October 7, 2013 at 15:18:00
✔ Best Answer
Stay with XP. Windows 7 really should have 2 to 4 GB RAM for the 32bit version and 3 or more (preferably 4GB or more) for 64bit and the OS will take up nearly half of the drive without even considering a paging file or room for system restore. I know that it has been stated that Windows 7 32bit will run on 1GB RAM, but you really would not be happy with it and a system with 1GB RAM is probably too slow also (single core P4 or equivalent if you are lucky).
You may have underlying hardware problems like a bad RAM segment or hard drive problems. You will need to test these.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers


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#6
October 8, 2013 at 01:48:37
Hard drive may not be problem because it does not boot from CD as well as USB drive. It could be a RAM problem. How do I test the RAM?

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#7
October 8, 2013 at 08:13:40
There are free RAM test downloads but you are between a rock and a hard place as you can't use a boot device to test RAM. Might be useful to know that there is one in Win 7 (I've never tried) but if you can't get to Windows that is out too:
http://windows.microsoft.com/en-gb/...

It does seem that a hardware fault is quite possible.

Always pop back and let us know the outcome - thanks


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#8
October 8, 2013 at 09:04:56
When you make changes to the boot order in the BIOS screens do you save the changes upon exit?

Post the model of the computer or if custom built, the motherboard.


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#9
October 8, 2013 at 09:27:21
Yes after changes in the BIOS, the same was saved by pressing F10 as instruction displayed in the screen. It is an assembled desk top with Intel. there is no name on the mother board.

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#10
October 9, 2013 at 06:17:05
There should be a model number printed on the motherboard itself, not on the components.

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#11
October 11, 2013 at 02:24:32
Mother board does not have any other number except the following:
P 21 G
P35100
I am not sure if this pertains to the identification of the mother board.

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#12
October 11, 2013 at 05:57:02
See the link below.

http://www.pcchips.com.tw/PCCWebSit...

Use the clear CMOS jumper to clear the changeable settings to default by temporarily moving the jumper to the clear position and back, while the computer is unplugged. Then tap del continuously when starting the computer to enter the BIOS screens.

Reset values for time, date, boot order, etc. disable any hardware features that you don't use. Things like serial and parallel ports. Use default settings for AGP aperture. Disable fast boot and any logos. Save upon exiting.

Reboot and verify the optical (CD) drive is being configured by watching the POST screens you should now see.

Post back the results.

http://download.ecs.com.cn/dlfilepc...

message edited by OtheHill


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#13
October 12, 2013 at 20:49:52
There isn't seem to be any jumper. I removed the battery(while unplugged) and replaced after 30 minutes. Reset values for time etc. Made to load optimal default setting. There is no option to disable serial & parallel port. However "On board IR port" is 'diabled'. There is no 'default option for AGP aperture. By default the value is 64 MB. Disabled fast boot(quick boot). What is logos? Where to see(POST screen) if CD drive being configured?
It did not boot from CD. Nor from HDD. But gave two continuous beeps before halting. Total three beeps during booting. First being before the welcome screen.
I made all three boot order as CD drive. It halted with a BLUE screen. I even gave the option to boot from CD in the boot menu. Then I made boot order as CD - HDD - Floppy. And opted to boot from CD in the boot menu. It halted with a BLACK screen.
Even I got the CD ROM checked/serviced by a technician in order to be sure that there is no problem with the CD ROM.

message edited by kartik1955


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#14
October 13, 2013 at 06:06:26
There are two pins marked as clear CMOS in the manual. Did you even look at the manual? If there is no jumper you just need to short them out temporarily while the computer is unplugged. A flat blade screw drivers works fine.

The pins are there.


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#15
October 13, 2013 at 21:35:23
I am sorry sir, I found the jumper. Three pins are there. Below that, written: 1-2 Normal, 2-3 clear CMOS. I did exactly as per your direction. I placed the jumper on 2&3 and replaced after about five minutes. But the result is same as described in my previous reply.

message edited by kartik1955


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#16
October 14, 2013 at 07:10:21
2 short beeps indicate one of two things. Either a memory issue or a video adapter issue. See the link below for the codes.

Your motherboard has integrated graphics but also has an AGP 8x slot for an add in graphics card. Do you have an add in graphics card?

Download and run memtest86 from a pen drive. Get it from the second link below. Instruction for making a bootable USB drive are listed on the first screen.

http://www.bioscentral.com/beepcode...

http://www.memtest86.com/download.htm


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#17
October 15, 2013 at 04:28:53
In the mother board, there is AGP 8X slot. But I do not have add in graphic card with me. If required I will buy one. I am trying to make the Memtest86 through USB. BIOS does not have any specific option to boot from USB. However, there is an option to enable 'USB function for DOS'. When I enable this, USB drive appears in the boot menu. I hope this will work for the purpose of memtest. "Instruction for making a bootable USB drive are listed on the first screen". Which first screen are you referring to? However I found the instruction from "intowindows.com(for win7). Hope it will work.

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#18
October 15, 2013 at 06:36:46
The first screen of the memtest86 home page.

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#19
October 15, 2013 at 08:29:55
Bootable USB is prepared correctly. But is neither booting from USB nor displaying any message about memory test. Same black screen. Normally, during booting, a screen comes where a count down timer is displayed along with some other features. This screen normally remains for about 30 seconds. But here it remains for about one second. Just after this screen, there is two consecutive beeps and a blue screen appears. After about three seconds there after the black screen comes. I checked the USB in another system. It appears to be working.

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#20
October 16, 2013 at 05:51:01
Try snapping each of your RAM sticks in and out 4 or 5 times while the computer is unplugged. This will burnish the contacts in case they are corroded. Take Anti-Static Discharge precautions when working inside the case.


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#21
October 16, 2013 at 10:04:48
I have only one RAM. I did five times in and out. There is a change in the behavior of the system. Earlier I reported that black screen comes after about 3 minutes of a blue screen. That does not happen now. When I give boot from HDD in boot menu, it halts after two beeps but blue screen does not come. Straight away black screen comes. In other cases like boot from USB & CD only blue screen comes after two beeps. Black screen does not come now.
Will it be advisable to buy a RAM and try? As such I have one RAM that too one GB. If I have another RAM it may become an asset even if it is found that problem is not due to RAM.

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#22
October 16, 2013 at 13:44:58
Have you tried to enter Windows Safe Mode by tapping F8 at start up?

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#23
October 16, 2013 at 19:59:49
As reported before, the screen where this option is available does not remain for more than a second even though, earlier this screen used to remain for at least 26 seconds(The count down timer displayed on the screen used to start from 26). By the time I press F8, the screen vanishes. So I started pressing F8 frequently before the screen comes. That did not work.

message edited by kartik1955


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#24
October 16, 2013 at 20:38:40
You should start tapping F8 as soon as you start the computer.

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#25
October 16, 2013 at 22:07:07
In that case BOOT MENU comes.

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#26
October 17, 2013 at 10:04:23
Re #25

That's correct. Now select Safe Mode from the list and see if it boots up that way.

Always pop back and let us know the outcome - thanks


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#27
October 17, 2013 at 20:22:18
I have not understood, which list you are talking about. In the boot menu, options are there to boot from CD, HDD, Floppy etc. Safe mode option is not available in the boot menu.

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#28
October 17, 2013 at 20:55:51
In the first screen itself it is mentioned :- " Press Del for Setup" and "Press F8 for Boot menu". In boot menu, options are available to boot from CD, HDD or Floppy or may be USB. There after option to choose "safe mode" is available in a screen just before Windows is loaded. In this screen also instruction is given to Press F8 for safe mode. But the problem is that, this screen does not remain for even a second.

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#29
October 17, 2013 at 21:03:52
Again, DO NOT wait for a screen to tell you. Start continuously tapping F8 as soon as you start up the computer.

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#30
October 17, 2013 at 21:15:33
I have done that. And the result is "Boot menu" comes. When the boot menu comes I have to stop tapping F8. Because, other wise, the process halts at Boot menu. Here I have to give some option to boot from, that is CD, HDD, Floppy etc. After giving this option again the process continues. After giving the option in the boot menu, if I start tapping F8 again, it has no effect.

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#31
October 18, 2013 at 11:21:16
Referring to #30 above, what option are you selecting when you see the menu described above. Select hard drive and as soon as you can start tapping F8. You should then see the menu that has Safe Mode as an option.

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#32
October 19, 2013 at 03:30:12
After giving the option of "boot from HDD" when I pressed F8, there was no effect.
However, now I got it repaired from the service center. They said there was some problem with the SMPS. Some component was to be replaced in the SMPS. I am not fully convinced on their explanation. I feel. they may not reveal the exact details. It may be their business secret. You may understand better ie. whether problem in the SMPS can give rise to such booting problems. Now the system is working fine. It is loading windows at the same time it is booting from the CD. A lot of thanks to you all for giving your valuable time and energy for me. Thank you again.

message edited by kartik1955


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#33
October 19, 2013 at 09:12:52
Are you located in India?

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#34
October 19, 2013 at 12:13:15
SMPS probably means switched mode power supply (commonly known as Power Supply Unit or PSU). Thanks for letting us know it's now fixed.

Always pop back and let us know the outcome - thanks


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#35
October 19, 2013 at 13:44:45
Had we known you were from India we might have suspected the power supply. That is why I asked.

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#36
October 20, 2013 at 07:47:30
Yes I am from India. And now I have to tell you some thing more.
The problem is back again. Now I am confirmed that it is virus problem. Because, after bringing from the service center, I installed antivirus and ran the scan. The AV detected certain viruses and deleted them. Out of these virus files, in case of three files, the deletion did not take effect. I ran the scan three to four times. Each time the AV deleted these three files, but they surfaced again. Then I located the files and tried to delete them physically three times. They surfaced again after a second. Then I decided to reinstall the OS. The moment OS started loading from CD, screen became blank and same problem started. Then it did not become possible to boot from CD any more or window also did not load. Perhaps it is either BIOS virus or some virus which is blocking the BIOS. The name of the three virus files is: msiexec.exe, netdde.exe and netdded.exe. There were two files of the same name. Yesterday in the service center they had told me that in addition to repairing the SMPS they had also updated the BIOS, formatted the HDD and installed OS (XP). Earlier I had win7. They installed XP. That means they must have formatted the HDD. In that case how virus files were present. Either they could not remove them or (I don’t know). It may be possible that this virus is hiding in the BIOS when attempt is made to reinstall the OS. I am thinking of going to the service center again tomorrow. I am also thinking of running the BIOS flash utility (after removing the HDD) and reinstall the software myself. Could you please suggest?

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#37
October 20, 2013 at 07:54:59
This might be of help:
http://malwaretips.com/Thread-How-t...

Always pop back and let us know the outcome - thanks


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#38
October 20, 2013 at 13:15:18
Turn off system restore temporarily and run your AV again. Then turn system restore back on.

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#39
October 20, 2013 at 16:07:45
If you do end up reinstalling your OS again, use the install disk in the Custom option, then go to Partition/Format, then Delete the current partitions (all of them). Finally, create a new partition and format it (a Quick Format is usually enough, but if you are willing to wait possibly hours, a Full Format will overwrite all sectors of the drive). The drive is now completely free of all Root infections which can stay after a simple format or reinstall so you can install your OS without the same problem.
The infection is unlikely to have penetrated the BIOS. If you do plan on flashing the BIOS, understand that if anything interrupts the flash or you choose the wrong update, you may not be able to use the motherboard again (extreme, but a real possibility).

You have to be a little bit crazy to keep you from going insane.


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#40
October 20, 2013 at 20:14:41
Malware tips and system restore are possible only when OS is loaded. Even reinstalling the OS is possible only when it boots from the CD. If BIOS flashing is risky, I do not see any other option than to visit the service center again. In fact, going there means carrying the CPU on a motorcycle by keeping the CPU over the petrol tank creating discomfort while riding. Riding a bike in this fashion is a bit risky in busy roads. More over physical stress is also involved while climbing the steps with the CPU in hand, up to the second floor at the service center and also up to second floor for my house. Any way lets see.

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#41
October 21, 2013 at 10:51:21
I see you have a sense of humor. However the CPU is only a chip so you just put it in your pocket:
http://www.bit-tech.net/hardware/cp...

OK I guess you mean "computer" or "PC" LOL.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#42
October 21, 2013 at 19:49:18
The problem is fixed. I am now downloading the AV. It is going on since yesterday night. Not getting down loaded successfully. It may become OK in another one or two attempts. Hope things will be smooth hence forth. Thank you all. Hope to meet you here again soon.

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#43
October 22, 2013 at 08:22:25
Thanks for update - please let us know the final outcome.

Always pop back and let us know the outcome - thanks


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#44
October 22, 2013 at 09:09:38
Those viruses are not getting removed by the Avast Internet Security antivirus.

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#45
October 22, 2013 at 12:53:16
If you haven't done so already then run MalwareBytes freebie on it - often finds what AV's miss:
http://www.filehippo.com/download_m...
(green icon top right).

I've also found that ADWCleaner can often unearth many dubious toolbars:
http://www.bleepingcomputer.com/dow...
It runs from the Saved files so download it an put it somewhere. Double click the Scan - a log of what it finds is then available although I've found it safe to run the Clean and let it remove all it finds.

Keep all logs in case any bigger guns prove necessary.

Always pop back and let us know the outcome - thanks


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#46
October 22, 2013 at 18:52:01
I have sought help from the following link as advised by Mr.Derek on 20th last.
<http://malwaretips.com/Thread-How-to-Remove-fake-msiexec-exe-Trojan-Removal-Guide>
I will let you know the developments in due course.

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#47
October 23, 2013 at 09:39:05
Yes, please let us know the outcome or what progress you make.

Always pop back and let us know the outcome - thanks


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#48
October 23, 2013 at 19:56:11
It is going on. We already had three interactions. Hope it will be over in another one or two. I will update you.

message edited by kartik1955


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#49
October 24, 2013 at 20:15:31
The informed me that it is a virus named "Sality File Infector". They wanted me to reinstall the OS. I had informed them that it is not booting from the CD. However by browsing from the CD, the setup file of the OS was made to run. After copying the files, it was to restart the system. It tried but never restarted. So I came back to the same position of unable to boot from CD and unable to load the windows. I have informed them the situation and waiting for their reply. In the mean time, I feel, I have to visit the service center once again, since I do not have another desktop with me so as to format the HDD of the problem creating system.

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#50
October 25, 2013 at 09:43:34
Hello,
Today I got the system formated by the service center but did not allow them to instal the OS (assuming that their OS CD might have virus). I myself installed the OS. Then disconnecting the internet, installed the antivirus. After antivirus was done, scaned once and then connected the internet. It appears to be working fine now. Thanks a lot to all of you.

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#51
October 25, 2013 at 11:45:25
That's good news. Thanks for taking the trouble to pop back and let us know the outcome.

Always pop back and let us know the outcome - thanks


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#52
October 26, 2013 at 07:18:03
Everything is OK. Thanks a lot for your concern and support. Now, a request for a technical advice, if you don't take it otherwise. I want to make my desktop a webserver in order to make a living out of it. To what extent it is feasible? (Considering the technical aspect, security aspect etc.). I am interested in a sort of news channel. Off course news channel is a big project. I may think of a news review channel or something of that kind where I am in a position to manage the affair with my family members only.

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#53
October 26, 2013 at 07:56:25
You will probably run into problems with your ISP due to the volume of traffic.

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#54
October 26, 2013 at 21:51:27
Why do you think I will have problem with ISP? OK, probably because my broadband is a home plan which perhaps does not make me entitled to use for commercial purpose. Is it that? In that case I can take a separate broadband. Is there any problem managing the security aspect?
I have one more question. My desktop monitor and TV are one. So whenever TV is in use, I cannot use my desktop. Since laptop is used by my wife, it is free whenever she is viewing TV. Can I use the desktop through laptop monitor?

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#55
October 27, 2013 at 06:07:04
The ISP might think you are a spammer.

Always pop back and let us know the outcome - thanks


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#56
October 27, 2013 at 15:51:30
Since you would be using the machine seriously now, you should purchase a monitor for it, you can get a decent LCD 20"-22" for around $100.-$130.

You have to be a little bit crazy to keep you from going insane.


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#57
October 28, 2013 at 03:23:59
Yes, I can buy a monitor 'IF' I have to use the system seriously. Here we get 'used' LCD monitors also for less than $40. CRT monitors may be available even for $10 to $12.
Mr.Derek, why should the ISP think me a spammer?

message edited by kartik1955


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#58
October 28, 2013 at 06:26:07
If you are successful in your business you will consume a lot of bandwidth. As you mentioned above, you are subscribing as a home user. Business plans generally cost more.

I have to ask, what makes you think there is a market for you to run a web server in the first place? Honestly, you don't appear to be experienced enough to host a web server, even if there is a willing market.

message edited by OtheHill


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#59
October 29, 2013 at 01:52:52
As you will appreciate the fact that no one is experienced from birth. After doing something we get the experience. Therefore we cannot think of starting something only after getting experienced.
Due to high density of population, for almost everything there is a market here. It only depends on the person who is doing it. Whenever we want to undertake a venture, lot of problems come. It may not be possible to tackle all the problems successfully by everyone. Because everyone's capacity differs. One of my major concerns is security. You know how I suffered with my system problem. Twice I got formatted the disk but could not get rid of virus. Only after the third format, I became successful. And how long I struggled for this. That is because I am lacking knowledge in this field. And that is precisely the reason, why I requested your technical advice.
Now coming to ISP, once I am successful, what is the problem; I can very well take a separate connection meant for commercial purpose, no matter how much I have to pay for it.

message edited by kartik1955


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#60
October 29, 2013 at 08:22:42
Well I wish you good luck in your venture.

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#61
October 29, 2013 at 20:39:51
Thank you. But without giving the technical advice, how can you wish me good luck?

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#62
October 30, 2013 at 06:09:38
I gave my opinion. I don't live in India. You state that you feel you can succeed with your business model. I am skeptical, but wish you luck.

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#63
October 30, 2013 at 07:48:27
I feel, there is a communication gap. Kindly do not think, I am not entering into the venture. It is just a process of collecting information. Once I have all the required information that I can think of it. I don't think I have said "I can succeed with my business model".
See, so far I understand, there may be certain number of gateways through which my message will travel in such a venture. In each such gateway, there is an opportunity for the concerned people to create problem for me, may or may not be deliberately. My concern is, to what extent it is possible to tackle this problem. Only after knowing the details that I can find out if the project is feasible(obviously with respect to my capacity to handle them). And only after I find it to be feasible, I can decide whether to enter or not. Now, I believe, you probably are the most suitable person to make a comment on this.

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#64
October 30, 2013 at 16:34:11
kartik

I hate to disappoint you but I don't know that much about hosting a web server.

I will state this. Normally servers have redundancy on things like power supplies and storage. Storage is usually run as an array of some sort. The more mission critical the data the more secure the hardware must be. The RAM should have some sort of error checking built in. That requires a motherboard that can support

Servers usually have two power supplies, lots of RAM and many bays for hard drives. The hard drives may be hot swappable. The technical aspects go up from there.

A normal personal PC will not have two power supplies and will have limited storage with out the kind of RAID array you should have. So, no, your PC probably won't make a good server.

See the links below.

http://en.wikipedia.org/wiki/ECC_me...

http://en.wikipedia.org/wiki/RAM_pa...


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