stuck CD disc in drive

October 5, 2011 at 06:18:08
Specs: Windows 7
stuck cstuck c/d in drive wont open up/d drive

See More: stuck CD disc in drive

Report •


#1
October 5, 2011 at 06:25:51
The only option is to remove the CD drive from the computer and dissemble the drive.

Stuart


Report •

#2
October 5, 2011 at 12:16:45
Is the computer a laptop or desktop? If desktop, there should be a small hole somewhere near the tray. Straighten out a paper clip. Insert into that hole and push. The tray should then release enough to grab it and pull open.

Report •

#3
October 5, 2011 at 17:52:48
Expanding on OtheHill's reply.

Have often found a paper clip is not strong enough for the pressure needed.

A philips watchmakers screwdriver, needle (or similar) is better.

Good Luck - Keep us posted.


Report •

Related Solutions

#4
October 5, 2011 at 20:12:25
Suggestion #2/3 should work, but I recommend the computer being off when you do this.
SOMETIMES, when the push button for eject does not work, going into Computer (My Computer) and right clicking on the drive and selecting Eject from there will often open the drive and allow the removal of the media. I do not know why, but this has worked for me a few times over the years and over the phone as advice to others. Usually, after the media is removed the button works normally again.

You have to be a little bit crazy to keep you from going insane.


Report •

#5
October 6, 2011 at 02:55:14
If the a CD is jambed inside the device as the OP says, no amount of pressing of the eject button is going to do any good.

The eject button is designed to eject a CD when there is no power to do it, For the eject button to work the CD drive must be in good working order.

Stuart


Report •

#6
October 6, 2011 at 04:54:55
Stuart, I agree the original post could mean that or it could mean the tray doesn't open when the button is depressed. If the disk is actually jammed then trying the paper clip won't harm anything.

I have only seen a true jam once. It was caused by placing a second disk in when one was present. Placing a cracked disk would surely cause a jam and probably destroy the drive when the disk came apart.


Report •

#7
October 6, 2011 at 06:51:47
Hi Stuart - am not sure your statement is true in all cases:-

'The eject button is designed to eject a CD when there is no power to do it, For the eject button to work the CD drive must be in good working order.'

On my cd drive, pressing the eject button once, either fully opens or closes the tray under power. Nothing happens when there is no power.

Jeffrey has yet to advise whether it is a laptop or desktop, but my understanding is some laptops do have the hole for manually releasing the tray. You just have to locate it.

Good Luck - Keep us posted.


Report •

#8
October 6, 2011 at 08:01:18
<--------actually waiting to hear a reply from the OP

Some HELP in posting on Computing.net plus free progs and instructions 7 Medals


Report •

#9
October 6, 2011 at 10:53:04
Mike

The Eject bottom on the outside of the drive does require power. The button under discussion that need paper clip can be operated without power. It disengages the eject mechanism from the motor and a spring ejects the tray a few millimetres so it can be withdrawn manually. If the mechanism is jammed, nothing happens.

Stuart


Report •


Ask Question