strange problem with External waterproof shockproof HDD

Dell /
March 16, 2016 at 22:30:53
Specs: win 7, Core i5/ 4GB
I have a 500 GB adata sh93 external hard that has problem. In my PC when its connected nothing happen only it's blue light turn on even don't show any thing in device manager and disk mangement.
And in my labtop when its connected, has been recognized but cant open folder in it. When click to open a folder labtop go to waiting mode, and didn't show the autorun window, also in disk management there is waiting mode. I tried with linux and has same problem (os in both PC and labtop is win 7). Really i need my files in this hard, if anybody has a solution, so much thanks with sharing that with me and help.

message edited by a.nikfard


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#1
March 17, 2016 at 03:36:14
Hi A, could there be a problem with USB compatibility.

e.g. USB3 External Disk might not be recognised on a USB2 Socket.

How were the files created / written on the External Disk?

It is good practice to 'Test Read' Backup files after creating.

Good Luck - Keep us posted.

message edited by Mike Newcomb


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#2
March 17, 2016 at 04:34:51
Thanks for answering, no both socket and hard are USB2 and same.
These are different kind of file pictures, videos, pdf, setup.
Yes i should make backup from my files and don't concern about them.

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#3
March 17, 2016 at 04:37:59
I should say for my PC, the hard was plugged in for many days and i didn't eject it. After it was plugged out and again i wanted to use it didn't recognize anymore.

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Related Solutions

#4
March 17, 2016 at 05:18:39
Try connecting the external drive and then viewing Windows Disk Management. See if the drive shows in the list there. If so, post all the information listed there for that drive.

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#5
March 17, 2016 at 07:37:28
I said it dosen't show in disk management in my PC.

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#6
March 17, 2016 at 09:28:40
Try discharging the motherboard components like this:
Turn off power, remove power cord, remove laptop main battery. Before assembling hold the Power Off/On button down for at least 20 seconds. At odd times it has sorted out problems when a computer has become "stuck".

Just for info it's a LaPtop not a labtop.

Always pop back and let us know the outcome - thanks


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#7
March 17, 2016 at 13:39:46
Personally, I'd free the drive from its enclosure, and plug it into an SATA to USB adapter. That should tell you if the enclosure is bad, or the disk.

How To Ask Questions The Smart Way


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#8
March 17, 2016 at 15:44:13
You said " in disk management there is waiting mode". What does that mean?

Try the suggestion in #7 above. You can buy an adapter that will connect IDE/ATA or SATA drives. Both 2.5" & 3.5". See the link below.

http://www.newegg.com/Product/Produ...


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#9
March 17, 2016 at 19:57:57
Many thanks for all solutions.
And thanks for Derek's info about laptop.
Finally i understand what's the problem,
In laptop only i should be patient and wait wait wait too long, at last it was read.
But about PC i have another external hard, and work fine with PC (a newer hard), so this made me sure my adata hard has problem but it was not true. Yes my adata hard is ok and PC's power has became weak and didn't work well, yes only that. I changed its power and all thing work very well.
When i spend money and buy a shockproof and waterproof external hard, its not logical make it free from its enclosure and use.
Thanks all
Good luck

message edited by a.nikfard


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#10
March 17, 2016 at 20:29:05
So it was a faulty Power Supply Unit in the PC?

Glad to hear you've fixed it and thanks for coming back to let us know the outcome.

message edited by Derek


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#11
March 17, 2016 at 21:25:37
Yes it was that.
I'm glad too, you and others people shared your solutions with me so quickly.

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#12
March 18, 2016 at 07:22:11
You are correct to keep the drive in the enclosure. Removal was only suggested as a last resort to recover data if the issue turned out to be with the enclosure.

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#13
March 19, 2016 at 06:54:19
Hi A, am happy you have cured the problem.

As a matter of interest, where are you based? I am in West London.
Your English is good, but I suspect not your first language,as I think you misunderstood my comments:-

How were the files created / written on the External Disk?
(which program or method was used, and which operating system)

It is good practice to 'Test Read' Backup files after creating.
(after writing a backup file, read it to see if ok - if not you will have a problem should it be eventually required)

Regards - Mike


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#14
March 19, 2016 at 13:16:53
Hi mike, as you guess yes english is my second language and truely i have problem in it amd not good.
Now you describe your comments, yes i was misunderstanding and answered silly to them, really sorry.

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