stalling on start-up

Gateway / Yorktown
April 25, 2009 at 06:35:38
Specs: Microsoft Windows XP Professional, 2.533 GHz / 510 MB
My computer stalls for about 5 minutes at the Gateway Screen before Windows loads (the screen says Gateway, Boot Menu F10 and Bios Settings F2) I have tried F10 and F2 at this point, but the computer does nothing. I am hoping to be able to fix the problem instead of buying a new computer. Can anywone help?

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#1
April 25, 2009 at 07:49:13
before I tell you to open the case, and remove the motherboard battery, is it still under warranty??

larry


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#2
April 25, 2009 at 13:36:35
Can you get into the bios settings at all? If so, disable the gateway logo and have it show the posting screen instead. Or sometimes hitting TAB will show the posting screen.

Anyway, if you can get there it may give a message on what's going on. But usually it's going to be a hard drive problem.


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#3
April 26, 2009 at 08:07:32
The computer is about 5 or 6 years old, so there is no warrenty.

I will try to disable the gateway logo and see if I can get any more information as DAVEINCAPS suggests.


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Related Solutions

#4
April 27, 2009 at 08:11:17
I disabled the gateway logo. It didn't make any difference. On a whim, I did download driver updates hoping that may help, but that did not make a difference either. Any other suggestions?

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#5
April 27, 2009 at 20:22:34
Open the case and disconnect the data cable--the wide flat cable--going to the hard drive. Then start it up. You should get some kind of 'missing operating system' error when it tries to boot from the hard drive. The question would be how long it takes to get that message. If the problem is with the hard drive you should get the message pretty quick. If it's something else then it should take about the same amount of time as booting into windows does with the drive attached--about 5 min.

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#6
April 29, 2009 at 05:43:34
Thank goodness I did not have to open the case. I reinstalled a network driver and it seems to have taken care of the problem, at least for now.

Thank you all for your help and suggestions.


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#7
April 29, 2009 at 16:38:39
I didn't think of that. Sometimes they can hang while looking for a network connection.

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