Split screen after windows 10 loads

June 19, 2017 at 11:54:52
Specs: Windows 10, 2
Insys style note m72sr.
I installed windows 10 and after I installed the graphic drivers there appears a black "rectancle" right on the middle of the screen.
The laptop loads just fine but after windows loads the displays splits in a weird way. The supposed left side appears on the right and vice versa, but the middle shows nothing.
I tried to explain the issue the best way I can, please help. Thank you.

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#1
June 19, 2017 at 14:19:28
What is the background? Was the laptop previously working and you reloaded Windows for some reason or did you buy it without an operating system? This information might help the diagnosis.

It seems like either a graphics card issue or its driver. Did you get the driver from the computer manufacturer, otherwise it might be the wrong one. Have a look in Device Manager and see if there are any errors showing in "Display adapters". You could try updating the driver from there. I realise this might not be easy if you have difficulty seeing things properly.

Always pop back and let us know the outcome - thanks


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#2
June 19, 2017 at 14:58:35
Sounds like the screen or screen cable is bad. Does everything appear correctly on an external monitor?

Probably unrelated, but the #1 search result for me on Google for "m72sr" was for a replacement screen.

How To Ask Questions The Smart Way


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#3
June 19, 2017 at 18:42:01
The display worked fine before I installed the drivers

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#4
June 19, 2017 at 19:57:33
Boot into Safe Mode with networking so only minimal display driver is loaded rather than current driver. Then go to system mfg's site directly and download the latest non-beta driver and install that. You can also try the prior driver in case there is a glitch in the driver that did not come up yet. Make sure that you use the correct version of the driver (Windows 10 and either 32bit or 64bit) and for the correct model system.

You have to be a little bit crazy to keep you from going insane.


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#5
June 20, 2017 at 07:16:10
What I wanted in #1 first line is the reason you reloaded Windows. Was it because of anything similar to the current symptoms? What went on before can often prove useful.

Always pop back and let us know the outcome - thanks

message edited by Derek


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