speakers not working

Aopen Ms 691 multimedia speaker system
March 5, 2011 at 08:15:02
Specs: Windows 7, 3GB
my external speakers do not work

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March 5, 2011 at 08:43:50
Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.

The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site and loading a program they have available, if Windows is still working, on the subject computer.

If it's a Dell computer...
Go here for how to find the Service tag "number":

Tell us what it is.

If it's a HP or Compaq computer.....
Go here:
Scroll down a bit.
Look for the similar label on the outside of your computer.
Quote the specific model number - that's at the end of the first line.
Quote the Product number - that's on the third line.

The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.

The AOpen MS 691 must be powered and switched on if it has a switch.

The plugs from the MS 691 must be plugged into the proper sound ports.

The sound adapter software must have been installed properly.

If the sound adapter is built into the mboard it must be enabled in the bios Setup.

If you have more than one sound adapter, the one you installed the software for last becomes the sound adapter Windows uses by default. Windows can only use one sound adapter at a time. If you plug the plugs into the sound adapter that is not the default one, you will get no sound at all. If you need to change the default sound adapter, go to Control Panel - display as Small Icons or Large Icons (not Category) - Sound - Playback and RIGHT click on the icon for a device that does not have the llarge checkmark and select Set as Default device.
(or RIGHT click on the plain speaker icon in your taskbar lower right corner of the desktop screen and choose Playback devices.)

If only two of your speakers work, you need to change the setting for how many speakers you have connected in Control Panel - display as Small Icons or Large Icons (not Category) - the icon for your brand of sound adapter (e.g. Realtek or SoundMax or Creative).

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March 5, 2011 at 10:14:46
Are they plugged in? Are they turned on? Is the volume turned up on both the speakers & the PC?

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