Sound Card not detected

Hewlett-packard Pavilion dv9700t noteboo...
February 11, 2011 at 08:58:15
Specs: Windows Vista, CPU
I have the same problem. I have windows Vista and i have a red x down on my Sound Icon.
1. I have downloaded to the Drivers from HP.
2, I have went under systems and my Windows audio is Started and running
3, I have done a diagnostic on my hard drive and its telling me no sound card detected,

Laptop is only 2 yrs old sound card shouldn't have gone bad already. its a HP dv 9700
I have seen a lot of people with this problem and i have tried all the solutions downloading this and that checking this and that and still nothing has helped. Its like i have the programs but no hardware for them to run off of.

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February 11, 2011 at 09:00:45
shouldn't have gone bad and did go bad are two very different things.

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February 11, 2011 at 12:15:45
The sound adapter must be enabled in the bios Setup, if there is even a setting for that there.

You must use the sound adapter software for your specific model.

The most common reason a sound adapter is not detected in Windows correctly or does not work correctly in Windows is you did not install the software for it the right way !

Sound and video "drivers" always have associated files that must be installed properly along with the actual drivers. If you install only the actual drivers, it's likely the device, and/or the other software associated with it, will NOT work properly.

Unless the instructions for installing a device tell you otherwise......
(this ALWAYS applies to sound adapter software.....) .
You DO NOT install drivers for a device while booting into Windows, if the software for the device has not been installed yet - when Windows detects a generic device or New Hardware while booting, you allow it to search for drivers, it doesn't find any, and it wants you to show it the location of the drivers - CANCEL that, continue on to the desktop, and install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.

The same applies no matter when Windows finds New Hardware !

(The following also applies if you want to re-install the sound software)

If you DID install drivers that way, go to Control Panel - Classic View - Programs and Features and Un-install the software you installed, reboot, DO NOT install drivers while booting.

If there was nothing to Un-install there, or on any case, look in Device Manager (reboot at least once first if there was something to Un-install there) , and if the sound device is still listed, RIGHT click on it and Un-install it (that may take a while).
If it was still listed in Device manager, reboot at least once after you have un-installed it.
DO NOT install drivers while booting, and then install the sound software the right way !

Continue on to the desktop screen, and install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.

Where is Device Manager in Vista and Windows 7 ?

Double click on the Computer icon, click on System properties in the top bar, Device Manager is on the left.

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