Sound Card is not installed

Dell Dell inspiron 13z (i13z-8864slv) in...
October 13, 2018 at 11:19:21
Specs: Win10 Home, 2.5/6G
My speaker icon has a red x and says no audio output device installed. I have tried to find audio drivers from Hp, but have had no luck finding one that solves my problem.

vandal67


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#1
October 13, 2018 at 11:59:28
Your specs say you have a Dell Inspiron, you need to get the audio drivers from that manufacturer's website, not HP.

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#2
October 13, 2018 at 12:04:02
erm... your post is headed with a Dell Inspiron reference, but your post refers to looking at HP sources for audio drivers...

What make and model computer are you actually needing help with - Dell or HP? And if the HP then post details of actual model etc.

If it's Dell then that is quite an olde model and appears to have drivers upto and including win-8.1; but no win-10?

https://www.dell.com/support/home/u...


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#3
October 13, 2018 at 12:11:58
oops! hp laptop
windows 10

vandal67


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Related Solutions

#4
October 13, 2018 at 12:40:52
hp notebook 15-daoo32 wm

vandal67


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#5
October 13, 2018 at 13:22:21
How about HP 15-da0032wm??

Here's the audio driver: https://ftp.hp.com/pub/softpaq/sp88...


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#6
October 14, 2018 at 04:27:02
Hi Riider,

surely it would be wise for Vandal to remove any old drivers before attempting to install the correct ones?

Regards - Mike


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