sony vaio VGN-NW270F battery incompatible

March 28, 2011 at 09:38:36
Specs: Windows 7
Overnight my vaio VGN-NW270F is giving me an error message stating that my battery is incompatible. This is the ORIGINAL battery not a replacement. I have not changed any settings or anything. I chatted with tech support and they said that some configuration settings needed to be fixed and that my laptop was giving a lot of error messages. They wanted to charge my $99.99 to reset these settings. PLEASE HELP!!!

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March 28, 2011 at 12:09:45
Remove the AC adapter's connection.

Remove the battery, install it again.

Go into the bios Setup and load bios defaults, save settings.

If that doesn't help you'll need to take it to a local laptop repair place and have it analyzed.

"This is the ORIGINAL battery not a replacement."

How old is it ?
You can have all sorts of strange problems if it's become defective.

Laptop main batteries usually work as they should for a year or so, then they begin to rapidly deteriorate. From what I've seen, by two years they cannot be charged to anywhere near their full capacity, and it gets worse after that.
They often develop internal shorts when they are older. If the battery gets HOT rather than just warm after you have attempted to charge it for at least a half hour, or after you have been using the laptop for a while with the AC adapter plugged in, it's definitely internally shorted and you must replace it. Internally shorted batteries getting too hot have been known to cause the laptop to catch on fire.

Internally shorted batteries cannot produce the voltage the battery is normally able to produce.

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March 28, 2011 at 12:31:46
What is bios setup? How do I do that?

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March 28, 2011 at 12:34:20
I have only had since Oct 2009 so about a year and a half

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Related Solutions

March 28, 2011 at 14:25:04
"What is bios setup? How do I do that?"

If you don't know what the bios is then you've probably never changed a setting in it.
If you're sure you, and no one else who has access to the computer, has changed bios settings, then you probably don't need to go there. However, it does no harm to go there and load bios defaults.

The bios Setup is where settings for the computer's mboard are.
Some settings in it are determined by the hardware devices on the mboard that cannot be removed or that the mboard has had installed in it - e.g.the cpu, the ram - and cannot be changed by the user - other settings can be changed by the user.
If you make any changes you must Save bios settings for them to "stick".

On nearly all computers, you see a line while booting "Press xxx (a key) for Setup " or similar - you press the stated key while it's on the screen. If you don't see that,see your Owner's or User's manualfor your model. That manual is often already on your computer in the All Programs list somewhere,or you can go to the Sony web site on the web and look up the specific manuals for your model...

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March 30, 2011 at 01:07:15
I had the same problem awhile ago from different model. I removed/uninstall the battery checker utility. Now it's fixed. ;-)

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March 30, 2011 at 09:52:36
Where do I uninstall the battery checker utility? How do I do this?

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