sony vai8o laptop turn on get error 000000/f4

October 22, 2012 at 01:41:13
Specs: Windows 7
blue screen f8 safe mode then nothing, press f8 choose safe mode then just get black screen with loading windows files please wait then nothing. I cannot get into anything to retrieve data please help, tried everything. green light on power okay. orange light on but constant, not flickering. i cannot get any response from any keys but can move cursor with mouse. no information on screen just black. what can i do

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October 22, 2012 at 03:53:03
Hi Chrissy,

Kindly run a test on the Hard Drive to confirm functionality. If you get any error code, make a note of the error code. You can even refer to the URL mentioned:

Thanks & Regards
Debbie B

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