SMART failure predicted on new hard drive

March 31, 2011 at 01:46:56
Specs: Windows 7 Home Basic, not sure

my problems started with my Acer 5920. The hard drive that came with the laptop started to play up with blue screens etc. As I don´t know alot about how something like this can be fixed I gave in and bought a new Samsung hard drive. All went fine for a bit and now I am getting a SMART failure predicted warning, occasional the laptop boots up fine but then it just shows the Welcome screen for hours without anything happening. I get the feeling there might be something I can do especially because it is a new hard drive. I doubt the problem is the hard drive.

Just now it comes up with this error on the welcome screen: The Local Session Manager service failed the logon. The RPC server is unavailable.

Any advise or software tips that can help me with this.
Please remember I am not very technical even though I had no problem changing the hard drive.

Thanks in advance

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March 31, 2011 at 01:56:57
Back up any important data now and replace your hard disk. SMART is an extremely accurate technology to predict the imminent failure of a hard disk. As it is a new hard drive get it replaced under warranty. The fact that it is recording SMART errors should be all the proof you need that it has failed.

Save your data now or you will lose it.

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March 31, 2011 at 02:28:01
Hello ljack,

cool thanks for the really fast answer. I am just wondering if this could be caused by anything else then the hard drive. I had changed my memory before because I read it can cause the blue screen error on the previous hard drive. I invested in a MacMini in the meantime so I at least would not loose any of my data but still I want to get the laptop to work correctly again. I will test this with some other hard drives. Fingers crossed it will not happen again. Arggh!!!

Thanks again much appreciated

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March 31, 2011 at 02:45:03
Smart messages come from the drive.

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Related Solutions

March 31, 2011 at 04:09:39
If the hard drive is subjected to high temperatures it can fail faster. Is the Samsung drive a 7200 RPM model?

I suggest you do as ijack has recommended first thing, then download HWmonitor. That program shows temperatures. Get HWmonitor at the link below.

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March 31, 2011 at 05:53:57
Hello OtheHill

thanks have installed the HWMonitor - the temperature showing for the different components seems to stay constent. The hard drive is at at max 44 degree celsius which is 111 F.
The type of hard drive is displayed as this one in HWMonitor
Let me know if I should turn off computer and check the RPM if it would say that on the drive.

I got to say the help in this forum is fantastic! Thanks again

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March 31, 2011 at 05:55:54
Hi again

just found it in the advanced details 5,400RPM


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March 31, 2011 at 06:06:18
Then the hard drive is not overheating. The RPM question was only because a 7200 RPM laptop drive would be more likely to overheat.

Look at the voltage readings in HWmonitor. The hard drive runs on 12V. If the reading deviate more than 5/10% from the defaults that could stress components. This is a stretch. Most likely you just have had bad luck but I would check anyway.

Check with AC adapter and without.

You can also run a drive fitness test. Samsung does not have one of their own. However, Hitachi supposedly works on all brands. Get the Hitachi version at the link below.

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