Solved shift keys won't work

September 2, 2013 at 10:41:43
Specs: Windows 7
neither shift keys work. I was able to release them for several weeks by pressing fn and f12 but now this trick doesn't work.

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#1
September 2, 2013 at 11:12:14
Is this a PC or a laptop? Try another keyboard if possible to confirm it is the keyboard itself at fault.

Always pop back and let us know the outcome - thanks


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#2
September 3, 2013 at 05:58:24
Thanks but no problem with external keyboard. I'm using a HP Pavilion dv3. I had this problem several months ago, then cured it for weeks by pressing the function key at the same time as f12. This seemed to have released the SHIFT key but it no longer works. I'm using the on-screen keyboard but I use Photoshop a lot and the SHIFT key is essential for doing so many techniques, especial constraining proportions when resizing photos. I've been looking at several forums and this seems to be getting a big problem on all make laptops but no solutions. Quite a few people have suggested that it may be a Skype thing as they have their own set of keyboard shortcuts that conflict with the regular use of the keyboard.


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#3
September 3, 2013 at 08:14:26
✔ Best Answer
I think if it was a Skype thing it would be the same on the external keyboard.

Other than taking apart and repairing or replacing it about the only other suggestion I have is this:
With the computer switched off, tap the offending keys very firmly and for many times. This can sometimes clear the connections (for a time).

Always pop back and let us know the outcome - thanks


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#4
September 4, 2013 at 06:12:17
What do you know, Derek, tapping the keys worked! Not at first mind you but I tried it several times, mostly out of frustration I have to admit but you were right. Thank you so much for this simple solution. Just to remind anyone else with the problem, tap the keys with the power off.

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#5
September 4, 2013 at 06:42:41
Good to hear - just a matter of how long it lasts. In fact the only reason for powering off is to make sure you don't send key strokes all over the place and unintentionally mess something up. It can work for TV remotes and calculators too.

If you care to select Best Answer it will mark this thread as closed.

Always pop back and let us know the outcome - thanks


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