Seagate Free Agent 500GB USB HDD not working

August 22, 2010 at 08:09:49
Specs: Windows XP, Intel Dual Core 2.70/3 Gb DDR2
Hi Members,

I have a Assembled Computer with Processor Intel Dual Core (R) @ 270 GHz, 3 GB of RAM equipped with Microsoft Windows XP Professional Edition version 2005 service Pack 3 with Wi-Fi Netgear 108 Mbps Lan Card and Internal Pixelview TV Tuner Card.

I have just bought this external harddisk today from market. But My system cannot read the information on the my 500 GB Seagate Freeagent go external hard drive using the supplied USB cable. The external drive does not come up at all. Is a required driver missing out on my system? When I connect my 500 Gb Seagate Freegent go External Hard drive, it always ask for drivers and show message at last “The hardware was not installed because the wizard cannot find the necessary software.” I think that my Windows have some missing driver for this products. I have successfully running Freecom External 160 Gb Harddrive and Enter 2.5” HDD External Case without Drivers on my computer. Do I need to get a Y USB cable which have two USB cable (one additional USB cable for power consumption for this drive)? Does this drive run successful after plugging this with Y USB cable? I am running Window Xp Sp3. Does Window Xp Sp3 required external drivers for detecting 500 GB Seagate Freeagent go External Drive? I have tried this external harddisk on my Laptop too (Lenovo N100 with CPU Intel Core Solo @ 1.86 Ghz, 3 GB of RAM equipped with Microsoft Windows XP Professional Edition version 2005 service Pack 3) and with my other computer which also have similar configuration and operating system as of above computer. It always show similar problem for not detecting drivers for USP Device in my Operating System.
Please help

Sukhdev Taneja

(Model of My 500 GB Seagate Freeagent go External Drive : ST905003FAM2E1-RK)

See More: Seagate Free Agent 500GB USB HDD not working

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August 22, 2010 at 10:38:23
The only system requirement for using this product are as follows:

• Windows Vista Home Basic, Home Premium, Ultimate, or Business S{1
• Windows XP Home, Professional, Media Center Edition SP2
• Windows 7 operating system (32-bit & 64-bit)
• USB 2.0 Port

All of your computers meets or exceed the the the above criteria. You most likely have bought yourself a defective product from "the market." I hope you can Return it for refund!


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February 23, 2011 at 03:37:42
Hi - did you manage to fix this? I have same problem with the same drive. But I know it's not defective... Any ideas? Thanks in advance!

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