Seagate external hd not cant be seen

P4m80p / Awrdacpi
April 20, 2012 at 18:38:07
Specs: Microsoft Windows XP, 3.333 GHz / 1023 MB
I have a Seagate 80gb external hd. It doesnt show up in Windows Explorer yet it shows up on the USB icon in System Tray, Device Manager in My Computer where it actually says "This device is working properly". I downloaded & used Seatools which says everything is a-ok.
I also have WD & Maxtor external hds & they work perfectly. The Seagate doesnt work on my other pc either.
Any clues?


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#1
April 20, 2012 at 21:24:44
Sounds like your drive is physically good, but it is logically damaged. Open your computer management and go to disk management.

click start, run, then type compmgmt.msc

Is your hard drive listed there? What is the file system if any? Can you right click on the partition and change or assign a drive letter?


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#2
April 21, 2012 at 06:27:03
Gretti, it doesnt appear at all in Disk Management just like it doesnt appear in Windows Explorer and My Computer together with the C drive and cd and dvd drives even though its in Device Manager. Thats the strange thing about it.

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#3
April 21, 2012 at 17:13:39
Is this a 2.5" external or a 3.5' external?

The enclosure can report to windows, even if the hard drive is defective or not spinning. Can you hear the drive spin?

You may want to take the drive out of the enclosure and hook it up directly to your desktop to troubleshoot further.


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Related Solutions

#4
April 22, 2012 at 03:22:45
Actually its 320gb, not 80. Dont know how I thought that.
Anyway its a ST380215A, but dont know the diameter.
And it does spin and the light comes on.
I dont know what can I do by taking the enclosure off.

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#5
April 22, 2012 at 05:13:35
So that is an 80GB IDE 3.5" drive. You will have to remove it from the case. Not too much else to try at this point.

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#6
April 23, 2012 at 20:34:12
And what am I to look for?

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#7
April 23, 2012 at 20:42:07
You will have to connect it to one of your IDE connections inside your computer. Boot to windows and see if the drive is recognized in your disk management. Make sure that the jumper on the drive is set to Cable Select.

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#8
May 1, 2012 at 05:05:57
Sorry about the delay but your last reply didnt come thru to my email client.
But the Seagate is an EXTERNAL hard drive. Theres no way to connect it to an IDE - the cable is mini-usb and normal usb at each end and theres no jumper.


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#9
May 1, 2012 at 12:31:17
You have to crack a few eggs to make an omelet.

That means, get out your screw drivers and figure out how the external case comes apart so you can remove the hard drive and connect it to your computer.


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#10
May 1, 2012 at 16:42:35
Thanks for implying that my intelligence is below acceptable standards but remember, that most people who post problems on computer help sites arent techheads.

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#11
May 1, 2012 at 21:29:46
Sorry, I wasn't trying to belittle you, I was trying to be funny. Lost in translation.

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#12
May 2, 2012 at 02:20:04
Ok no probs. That sometimes happens with me too.

I prised off one of the rubber feet, nothing there. Theres a unusual slot/hole at one end, dont know if its for ventilation or for a special Seagate tool to take the cover off. Anyway, I've had enough. I havent really lost any data as I also got it backed up 2 other drives.

Thanks for your help (not being sarcastic here).


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#13
May 2, 2012 at 04:21:03
just google the name of your drive, ie "seagate go flex" "take apart"

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#14
May 2, 2012 at 21:33:23
Just as I was looking take apart in google, got a brainwave! Youtube! Heaps of videos taking hd's apart. Why didnt you think of that? Bit slack mate. Just joking.

Anyway, i did it - was quite easy with hardly any damage. But struck a problem.
The philips screws holding the drive in the metal case are really tiny & tight. I got small enough screwdrivers but handles are too small and i cant a tight grip on them. Of course i got bigger handled drivers but too big for the screws.


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#15
May 6, 2012 at 00:20:04
Progress report: got the screws undone & metal case off. Now need an all-in-one mini-sata/sata and ide adaptor which I dont think is available. Was going to buy an adaptor anyway because I got 2 spare internal drives (1 x sata & 1 x ide).

This is one very slow cooking omelette.


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