screen freeze keyboard and mouse will not wor

January 20, 2010 at 03:50:53
Specs: Windows XP
screen frozen on hewlett packard screen now keyboard and mouse will not work. what do i do.

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#1
January 20, 2010 at 05:07:43
From what you described, the machine seems to stall at the splash screen. I would interpret that to mean the bios can't detect a hard drive to load the operating system. Sounds like your hard drive crashed. If you can try it in another machine with a known good hard drive, you may be able to get some data off of it.

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