sata failure coldboot = no but softboot=yes

June 8, 2011 at 14:05:07
Specs: Windows XP, p4 3.4 3go
i have a dell gx270 (bios ver:a07) with a seagate 320go hd on sata2 and a maxtor 80g hd on sata1

i have install windows and linux on the 80g hd

on a cold boot i get sata2 failure f1 skip f2 setup. (so i can never use the 320 go as primary)

but the drive works because:
if i skip by pressing f1 and boot linux the 320 hd reapears. more: i then do a softboot and the windows xp can then see the drive (even dos!!!)

but never on a cold boot...

can someone help? i want to use only the sata 320go seagate drive...


See More: sata failure coldboot = no but softboot=yes

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#1
June 8, 2011 at 15:25:20
Looking at your specs (link below), I see that you have SATA I controllers. Your SATA II hard drive should have a pair of pins on the back for a jumper to throttle the drive to run at SATA I speeds.

Place a jumper on there and you should see the drive in the POST screens then. If you have more than 2 SATA ports try using the third one instead of the second.

Post the full model of the Seagate SATA drive.


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#2
June 9, 2011 at 01:13:49
It could be a slow spinup. The boot sequence times out the slow drive ready signal and flags it as unavailable. Some BIOS's have an option to set a longer setup time which may solve your problem.

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#3
June 9, 2011 at 07:17:50
1- i tried to slow the boot sequence and no results

2- on sata drives there is no jumpers... and my mother board only has 2 sata ports(that i named sata1 and sata2 on my first post)

3- like i said the hard drive works after using a live cd (ex: linux) and soft rebooting but gives me the failure on a cold boot???


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Related Solutions

#4
June 9, 2011 at 08:36:02
There are jumpers for throttling. Look at the link below.

http://www.seagate.com/images/suppo...


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#5
June 9, 2011 at 09:33:42
Model should be ST3320310CS

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#6
June 9, 2011 at 10:40:16
Have you tried booting with the 320 gb drive alone? Have you tried using the slowest boot in the BIOS?

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#7
June 9, 2011 at 11:42:13
Doesn't really matter what model it is. If the drive is a SATA II it probably has the jumpers shown in the link. Usually, using the jumpers is not necassary as SATA II is supposed to be backward compatible. That said, sometimes the BIOS can't identify the drive and skips over it. That is why Wizard fred suggested you look for a BIOS setting to increase the seek time to the maximum.

Try placing a jumper on the pins as shown in the link. That should speed up the configuration time. The drive is only going to run at SATA I speeds anyway.

Also, Seagate has had lots of issues with their drive in the last couple of years. Many of the problems are about the shipped firmware. Your drive may need a firmware update. I suggest you contact Seagate if the TWO above suggestions do not cure your problem.

http://seagate.custkb.com/seagate/c...


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#8
June 9, 2011 at 17:44:12
you were right there is a jupper configuration so i found a jupper a the computer store and installed it but no difference... :(


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#9
June 9, 2011 at 18:04:06
yes i did, i happend to install linux once on the drive with a live cd. it detected de hard drive only during install and completed the installation then rebooted (softboot) and worked! but if the computer is turn off then on again (call it hardboot or coldboot) then the bios prompt a error message ''sata secondairy hard disk drive 0 failure'' (secondary if i put it on the second sata port, primary if put on 1st sata port) (tried it on both before posting... just in case you would ask)

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#10
June 9, 2011 at 18:11:33
i juste checked with seagate and my drive is up to date and smart info is green all the way no error!


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#11
June 9, 2011 at 21:20:43
i also ran a system scan with ctrl+alt+d on dell logo screen during boot and got this error message: error attempting diagnostics with the 320 Gb sata drive

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#12
June 9, 2011 at 23:12:44
Try changing the SATA data cable. Serial cables are prone to damage. If you fold the cable too tightly the cable can be damaged. Also check the connections on you current cable are tight.

One other item to mention. Some motherboards have SATA ports that do NOT support a boot device. They can only be used for storage. Check your manual to see if that is an issue.

I just noticed that I didn't post a link above. Here it is.

http://support.dell.com/support/edo...


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#13
June 10, 2011 at 20:38:25
changing data cable tested (i switched the two sata drive cables and the probleme stays the same... the 320 Gb drive pops his error: blablabla failure

and the sata on the gx270 is bootable because i already booted win xp win7 and ubuntu with an other sata device... it's juste the 320 Gb one that is giving me trouble...

i am trying to get info out of people selling gx270 off ebay with a hard drive more than 40 Gb perhaps they could tell me how they did it???


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#14
August 25, 2011 at 11:38:05
Hi.. One of my friends is having this same problem.. I tried the jumper but it didn't appear...
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