rx 570 crashing on games and desktop

February 19, 2019 at 13:55:08
Specs: Windows 7
rx 570 4gb asus oc edition keeps crashing during games and when it happens it has checkered rainbow spots across the screen like a checkers board but only one coulour so theres spots that didnt crash. Happens when i was launching the new game apex legends. Tried reinstalling the game, the drivers, downgrading from 19.12.2 to 19.12.1 no luck.. Motherboard is quite old and its being powered by the psu using 6+2 cable pin connector. Please help I just bought this card.

See More: rx 570 crashing on games and desktop

Report •

#1
February 19, 2019 at 14:14:52
I suspect your power supply is too weak. Please post your complete system specs, in detail.

message edited by riider


Report •

#2
February 19, 2019 at 20:38:28
"Please post your complete system specs, in detail."
Please include the make and model number of the power supply and/or the individual Amperage listings for each of the 'rails' from the label on the side of the power supply.

You have to be a little bit crazy to keep you from going insane.


Report •

#3
February 20, 2019 at 02:07:00
My psu is DP/N F217J which I believe is the 475w power supply. 2x4gb of ddr3 ram, dell studio XP’s 9100 motherboard 1 x 400 gb hd 1 x 250 HD 1 x 500 gb HD, i7 920

Report •

Related Solutions

#4
February 20, 2019 at 02:27:57
Try with DDU(display driver uninstaller) to uninstall the driver in safe mode.
reboot, then reinstall 19.12.2 again, reboot again.
tell me the results.

(had a similar issue, after switching in and out 3 cards)
https://www.computing.net/answers/h...

P.S. You didnt overclock your gpu memory did you?

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | MSI Armor RX 570 4GB@1425Mhz core@1.2v/1920MHz

message edited by hidde663


Report •

#5
February 20, 2019 at 03:18:42
I’m not sure how I would overrclock it anyway. Other forums said increase power limit or under clock the card slightly but I barely tried it... I’m not good with that. I will try doing what you said, thanks for the response!

Report •

#6
February 20, 2019 at 04:16:09
you can use msi afterburner to set powerdraw+50%, save profile, and hit the apply at startup option.
there isnt much more core headroom on the rx 570, mine did 1290mhz without touching the voltage and 1900Mhz memory,

Your card can probably do better tho (mine was the cheapest on the market), let's say 1310 core, 2000 memory and 50% poweroffset for roughly 20% gain in fps.

so from 50fps--> 60fps as an example.

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | MSI Armor RX 570 4GB@1425Mhz core@1.2v/1920MHz


Report •

#7
February 20, 2019 at 04:59:18
"My psu is DP/N F217J"

PSU specs: http://www.365powersupply.com/produ...


Report •

#8
February 20, 2019 at 12:02:03
Ah I take it from that that this psu is way to crap too power my card

Report •

#9
February 20, 2019 at 12:02:44
Where’s the apply button?

Report •

#10
February 20, 2019 at 20:41:37
"Ah I take it from that that this psu is way to crap too power my card"
Bingo, we have a winner.

Seriously, get a good quality power supply, any of the Corsair 600Watt models would do nicely and they are not expensive. The Corsair 430Watt would probably do fine but for a gaming machine I always recommend a little extra for future upgrades.

You have to be a little bit crazy to keep you from going insane.


Report •

#11
February 20, 2019 at 22:04:53
Haha alright I’ll take the power supply out of my brothers test if that works cause he has a 650watt psu so that should fix it.. I don’t understand how the graphics driver crashes though, is that possibly another issue?

Report •

#12
February 21, 2019 at 00:38:40
Did you try the "post #4" DDU approach?

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | MSI Armor RX 570 4GB@1425Mhz core@1.2v/1920MHz


Report •

#13
February 21, 2019 at 00:51:09
Haven’t yet I guess I was hoping it was the psu, would the rx 570 be bottlenecked by the i7 920? The cpu I have...

Report •

#14
February 21, 2019 at 02:08:41
RE #13 i think you're just about good, maby a bit on the lower side. (if you have less than 8GB of RAM it's not good enough)

I have a rx 570 myself, and the only CryEngine games (Hunt:showdown in particular) hammer my CPU (6600k@4.7GHz), other than that im fine.

if you where to upgrade get an Ryzen R5 2600 (6core 12 thread for 170$) + 50 dollar motherboard and 2x4GB of ddr4 2666Mhz

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | MSI Armor RX 570 4GB@1425Mhz core@1.2v/1920MHz


Report •

#15
February 21, 2019 at 02:53:43
Ok, I’m mainly going to play league of legends over watch, rocket league and apex legends so I think maybe I’ll be good..if the psu is the issue at the end of the day...thanks for the help!

Report •

#16
February 21, 2019 at 09:02:26
"I’ll take the power supply out of my brothers test if that works cause he has a 650watt psu so that should fix it"

Not necessarily. Do NOT judge a PSU on wattage alone. There are numerous other specs that are much more important. For example, your 475W PSU has three +12v rails rated at 16A, 12A, 16A. But the label also says, max combined wattage is 384W. If you do the math, 384/12, the total available amperage is 32A. It's better to have a single +12v rail with high amperage rather than multiple rails with lower amperage. The 600W Corsair mentioned by Fingers has 46A on the +12v rail; it's also 80 Plus Bronze certified & has active PFC. https://elchapuzasinformatico.com/w...


Report •

#17
February 21, 2019 at 12:15:22
Is the Corsair vs650 watt good for my computer then?

Report •

#18
February 21, 2019 at 14:03:51
sure, using a 450 watt myself, but 650 from any respected brand is fine

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | MSI Armor RX 570 4GB@1425Mhz core@1.2v/1920MHz


Report •

#19
February 21, 2019 at 18:08:58
Update:
Psu wasn’t the problem it just crashed again when opening apex legends

Report •

#20
February 21, 2019 at 22:07:19
OK, Does the newer power supply have the proper (6pin or 8pin) PCIe connector? If not then are you using a Molex to PCIe adapter? If using an adapter then make sure that the two molex connectors are connected to two DIFFERENT wire runs out of the power supply. If you use two connectors on the same wire run then you are powering the graphics only off one single 12 volt rail if there are two or more rails so you are not getting all available power that you think you are. Plus the wire on that wire run probably could not carry the full current needed even if the current was available and I am assuming here an older or cheaper power supply if it does not have a PCIe connector.

You have to be a little bit crazy to keep you from going insane.


Report •

#21
February 21, 2019 at 22:49:44
So I have a Corsair vs650 watt and it’s connecting to the graphics card via 6+2 connector

Report •

#22
February 22, 2019 at 20:53:38
"So I have a Corsair vs650 watt...."
OK, I have confidence then in your power supply so its not likely the issue.
I would then go to trying to slightly underclock your factory overclocked card and see if it is stable that way.
If you have a different graphics card that you know is good, you can swap that one in for a test to rule out anything else being the problem. The only draw back is that you will probably have to uninstall the graphics driver, install the driver for the other card, and do it all over again to reinstall the card. If the test card works and the current card does not, especially if underclocking it slightly does not help it (or even if it does) and the card is fairly new or under warranty, you should send it back for a replacement one.

You have to be a little bit crazy to keep you from going insane.


Report •

#23
February 22, 2019 at 21:01:28
Yes ok so I swapped my gt 1030 2gb (my graphics card before I bought the rx 570) and all is work fine I can play the games I want to play and nothing is wrong...the problem isn’t the power supply anymore and I used ddu to uninstall drivers and reinstall them... I’m shook and it’s annoying I want to see the FPS I can get with this card

Report •

#24
February 23, 2019 at 13:53:07
Is it worth selling the card and getting a Nvidia one because the Nvidia cards work for me

Report •

#25
February 23, 2019 at 14:13:20
get the gtx 1060 6gb then, not the 3gb version

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | Sapphire Nitro+ SE RX 590 8GB@1690Mhz core@1.18v/2275MHz


Report •

#26
February 23, 2019 at 14:58:33
What about the gtx 1060 3gb

Report •

#27
February 23, 2019 at 16:33:46
Any other graphics cards I should get, probably just sell this one

Report •

#28
February 24, 2019 at 04:57:42
the 3gb version is a scam, it has the same name as a gtx 1060, but it is a cut down version, in terms of cuda cores and memory

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | Sapphire Nitro+ SE RX 590 8GB@1690Mhz core@1.18v/2275MHz


Report •

#29
February 24, 2019 at 21:40:30
Since the card does not work on that machine and the NVidia card does and you can return or sell the card without too much loss then it makes sense to go with the GTX1060 and it sounds like the 6GB version is significantly better, especially if the price is close enough. Your time wasted with the other card is worth something also.

You have to be a little bit crazy to keep you from going insane.


Report •

#30
February 25, 2019 at 01:12:00
What about the gtx 970? Is it good?

Report •

#31
February 25, 2019 at 02:10:26
still relevant yes, about equyal to an rx 570 4gb/gtx 1060 3gb:

https://gpu.userbenchmark.com/Compa...

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | Sapphire Nitro+ SE RX 590 8GB@1680Mhz core@1.2v/2260MHz


Report •

#32
February 25, 2019 at 03:54:31
I’ll probably get the gtx 970 as it’s cheaper but still really good

Report •

#33
February 25, 2019 at 05:03:06
sounds good, be sure to DDu the old amd driver in safe mode to make sure you do not get weird driver crashes with the new nvidia card

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | Sapphire Nitro+ SE RX 590 8GB@1680Mhz core@1.2v/2260MHz


Report •

#34
February 25, 2019 at 13:48:16
Yeah will do, thanks a lot!

Report •

#35
February 26, 2019 at 03:52:47
I’ve come back with something, could the possible fix be getting a new motherboard? Maybe it’s too old to support the card because it is very old

Report •

Ask Question