Rx 570 4gb crashes

February 26, 2019 at 03:55:53
Specs: Windows 7, I7 920 8 gb
Rx 570 4gb driver crashes and leaves a screen with green or blue or pixelated. I’ve gotten a new motherboard deleted and reinstalled the drivers with ddu I’ve reinstalled the games it generally crashes on...please help it’s urgent

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#1
February 26, 2019 at 04:31:16
I'm starting to get a feeling the card is damaged or modded, where did you buy it again?

"if it's an ex-mining card and the previous owner didnt flash the bios back then yes it should crash instantly under any 3d load."

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v LLC=6 | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | Sapphire Nitro+ SE RX 590 8GB@1525Mhz core@1.0v/2260MHz@1500 timings BiosModded

message edited by hidde663


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#2
February 26, 2019 at 12:01:26
I bought it second hand from gumtree, I’m sketchy but it’s served me well doing this for the past year

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#3
February 26, 2019 at 12:48:17
So do you think it could the the fact that the motherboard is old? And I’ve heard you have to update bios but I really don’t know how to do that and I haven’t done it while I’ve had this card

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#4
February 26, 2019 at 13:09:49
Won't be the motherboard, it's gonna be one of the following:

1. Bad driver install
2. Bad bios flashed by the previous owner (if ex-mining card)
3. Bad overclock (which you stated it isn't apart from the factory OC)
4. The card isn't properly seated in the PCIE x16 slot
5. Power (6 or 8pin PCIE)plugged in incorrectly
6. Video cable(DVI/HDMI/Displayport) not plugged correctly
7. The card is pysically damaged card
8. Most unlikely: Crashes due to memory/core degradation (previous heavy overclock, im talking +200mv or more on the core for a very long time/extreemly high temps, im talking 90+ C))

Probably 1,4,5 or 6. But since you said it's 2nd hand the other are valid too.

https://www.techpowerup.com/downloa...
Could you download GPU-z 2.16.0 or newer and tell me some info from the graphics card tab:

revision ID
Bios version
driver version
GPU clock
default clock
and both memory clocks

can you also verify the uefi box is checked?

oh and i forgot to mention i need the exact make/model of your card

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | Sapphire Nitro+ SE RX 590 8GB@1525Mhz core@1.0v/2260MHz@1500MHz timings BiosModded

message edited by hidde663


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#5
February 26, 2019 at 13:44:37
I will as soon as I can. Thank you!

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#6
February 26, 2019 at 15:05:36
@hidde663 the card is powered by 6 + 2 pin connector thats right? like a seperate 6 and 2

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#7
February 26, 2019 at 15:07:05
I'm not a gamer but your comments that the card has been working OK in the past leads me to suspect overheating. Try installing and running HWMonitor in real time. That should show you what may be going on. Can provide voltages and temperatures for multiple items. Get it at the link below.

https://www.cpuid.com/softwares/hwm...


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#8
February 26, 2019 at 17:18:05
No way it’s not overheating the card isn’t hot and the temperatures stay at 40

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#9
February 26, 2019 at 18:53:03
This article is old but may help you to diagnose the problem: http://www.playtool.com/pages/artif...

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#10
February 26, 2019 at 19:46:00
I’ve tried underclocoking the card and no luck.. not overheating either

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#11
February 26, 2019 at 20:56:45
Look at the pics in the article in response #9. Any similar?

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#12
February 26, 2019 at 21:18:13
Looks like gpu artifacts or bus artifacfs...

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#13
February 26, 2019 at 21:18:58
Basically there’s a check board of small squares across the screen that go lightish pink white and green colours and then a checkerboard of the desktop in the other squares

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#14
February 27, 2019 at 00:38:54
RE #6
Yes that is correct

RE #10
"I’ve tried underclocoking the card and no luck.. not overheating either"
How exactly?

RE #13
I get that when im memory overclocking ^_^, have you tried lowering gpu clock from 1310 to 1250mhz and memory clock from 1750 to 1500mhz in msiafterburner?

but that would mean number 8 in my post #4

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | Sapphire Nitro+ SE RX 590 8GB@1525Mhz core@1.0v/2260MHz@1500MHz timings BiosModded


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#15
February 27, 2019 at 03:08:04
Underclocjed the card in msi afterburner to those numbers and nothing has changed

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#16
February 27, 2019 at 12:52:06
Do you think flashing the bios would help? It wouldn’t make sense though that it crashes on apex legends and not on rocket league

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#17
February 27, 2019 at 13:32:15
underclocking the card would have made it stable if it where flashed as a mining card, so no flashing would not help at this point.

you could try putting the card in a different PCIE x8 or x16 slot.

or can ask a friend to put it in their system and see if it works, but honestly at this point i think the card must be damaged.

/////////
also im running out of posibble fixes, and ive had an rx 570 for about 2 years now.
the weirdest way my card failed was after a failed flash, it didnt show up anymore as anything other than basic output device (let alone let me flash it back)
story in the comments here:
https://hwbot.org/submission/4062608_

But i did manage to safe it, since it turned out the default windows 10 driver screwed me over

i5-6600K[delid]@4.7GHz/4.4GHz cache/@1.395v | 2x4GB Crucial-DDR4-2400CL17@14-15-15-28 1T 3000MHz@1.4v | Sapphire Nitro+ SE RX 590 8GB@1525Mhz core@1.0v/2260MHz@1500MHz timings BiosModded


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#18
February 27, 2019 at 13:50:18
At this point i think the card is broken.. Im going to try return it to the seller but I think ive just bought a faulty product... This is so annoying

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