Router reset itself to default locked me out

Lynksys router / Wrt5rg v4
July 31, 2010 at 15:25:00
Specs: Windows XP
My kids unpluged my router. It reset itself to the default settings and lynksys won't help me unless I pay them. My Internet provider won't help because the want me to rent theirs. Can someone please help me get back on I'm being blackmailed! I have unpluged both to see if they would reset and we are sure it's nit our connection . It just locked me out and I don't know how to get back on because it wants a password I don't have.

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#1
July 31, 2010 at 15:36:13
Try admin as the password and maybe the user too.

http://www.tech-faq.com/linksys-rou...

Check that the local IP address is the default too. See owners manual. It is online.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.


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#2
July 31, 2010 at 21:35:46
Thank you for trying to help me but when it came to typing in the 192.168.1.1 the page will not display I looked on the web and saw there were others with the same problem but I still haven't been able to pull it up. The router was working fine before we unpluged it and the Internet displays other pages . Any ideas ?

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#3
July 31, 2010 at 21:53:31
"Router reset itself to default......

Unplugging your router will NOT set it's configuration settings to default settings !!

Think about it ! That doesn't even make sense, because if it DID do that, the router would not be able connect after every time you switched off the AC power to it or after there was a power failure !

The only way your router's configuration settings can be set to defaults is by someone accessing the router's configuration and deliberately setting them to defaults (are your kids capable of that ?) , or by finding the small hole that accesses the switch inside the router and pressing a stiff wire against it for x seconds to set it to defaults.
If no one did that, then there's some other reason you can't access the internet !!

Are you using a wireless network adapter to access the router ??

"It just locked me out and I don't know how to get back on because it wants a password I don't have."

If no one accessed the router's configuration settings , and did not press the reset switch by using a stiff wire (or something thin), then nothing in the configuration settings has changed, and you DO NOT need to access the settings.
Something else is wrong !
.......

Are you using a wireless network adapter to access the router ??

If so, the settings for the wireless adapter must match up with the settings for the wireless connection in the router's settings. If the router or the wireless adapter have security enabled, the code or password for the wireless adapter must be the same as those in the router's configuration.

If you can access the router, copy down the code or password in it's settings. Then search for available wireless connections in Windows, click on the one that has the name of your router (The SSID in the router's configuration) , select Connect, then type in the code or password you copied.
..............

All routers have at least one of a default user name and password, or both, that you must use to access the router's configuration settings. The defaults are in the manual for the specific router model for the region you bought the router in (different regions often different defaults for those). You can set those to other than defaults once you access the router's configuration, but most people don't bother, so usually the default user name and or password works to get into the router's configuration settings.


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#4
July 31, 2010 at 22:18:52
"...when it came to typing in the 192.168.1.1 the page will not display..."

As I have already said, the router will NOT set it's configuration settings to defaults on it's own, and if no one has deliberately set the routers settings to defaults, you do not need to access the router's settings, unless you are connecting to it via a wireless network adapter that you have messed up the settings for it in Windows.

The 192.168.xxx.xxxx URL has to be correct for the region you bought the router in. The default URL is also in the manual for the router for the region you bought the router in. You can set those to a different URL (the xxx.xxx at the end of it) once you access the router's configuration, but most people don't bother, so usually the default URL works fine.

You have another alternative to typing the URL if the router supports UPnP (Universal Plug and Play) - it does if it's not more than about 5 years old.
Click on the icon for My Network Places in the Start Menu.
On the left, click on Show icons for networked UPnP devices.
If you have a brand name computer that has it's brand name software installation, the necessary files are already on the hard drive and will be installed. If you have a generic computer, or a brand name computer that has windows installed on it from a regular Windows CD, you will be asked to insert the Windows CD.

You must be able to connect to the router, via a network cable, or wirelessly, in order for the router's icon to show up in My Network Places.
Click on the router's icon rather than having to type the URL in an internet browser.

Caveat - using UPnP is not enabled by default in Windows XP because it can make it easier for the bad guys to access your computer.
Once your router's settings are okay, you can click on Hide icons for UPnP network devices in My Network Places to disable UPnP support
........

If you are connecting to the router via a network cable , make sure the connectors on both ends are all the way into their sockets.

If you are connecting to the router wirelessly, if the wireless connection security settings are not correct, you cannot connect to the router wirelessly - you must have at least one computer connected to it via a network cable connected to the wired network adapter port on the computer. All wired and wireless routers come with a network cable.

If you have both a wireless network adapter and a network cable from a wired network adapter connected to the same router from the same computer, you can use one or the other network connection to connect to the router and the internet at any one time, if the wireless connection's settings are correct.
E.g. if you want to see if the the wireless connection works for sure, unplug the network cable, restart the computer.
When you change a wireless setting on the computer, you often to restart the computer to have the setting take effect.


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#5
July 31, 2010 at 22:19:24
That was helpful... Not!

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#6
July 31, 2010 at 22:41:49
That's fine - I can help you - NOT !

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#7
August 1, 2010 at 08:39:15
I agree with Tubes 100%. Simply unplugging a router will NOT reset it. Just as he said, there's two ways to reset...either by entering the router's numerical address into a browser & accessing the configuration settings, or by inserting a straightened paperclip into the hole in the back of the router & holding the reset button down for at least 10 seconds. The button is deliberately made difficult to access so that it can't be "accidentally" reset. Somebody's not telling the whole story about what happened.

http://www6.nohold.net/Cisco2/ukp.a...


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#8
August 1, 2010 at 09:50:09
This really isn't the issue . The question was how do you fix it? I have alread reset it. The page won't display to get on and change it now. Origionally it did but it won't pull up now. Does anyone have a soloution or idea as to how to rectify the problem?

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#9
August 1, 2010 at 13:31:33
"I have alread reset it. "

Unplugging the router didn't reset it.

"The page won't display to get on and change it now. Origionally it did but it won't pull up now."

See Response 3 and 4.

If you reset it yourself, you didn't need to reset it.
Now you need to set up the router settings again.

You haven't answered any of the questions I asked.

Without futher info, the only thing we can tell you is to read the manual for your router that's on the CD that came with it, if you still have that and can find it. If you don't have or can't find the CD, you need to download the one for your model for the region you bought the router in.

You may also need to find out what your ISP says your router settings should be, because they may not be set to what you need them to be set to by default. Or - you could tell us which ISP you're using.

If you are using a wireless adapter to connect to the router, the security code or password you use for that must be the same as in the router's configuration. It's not recommended your use no security in the router's configuration, because then anyone within wireless range can access your computer.


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#10
August 1, 2010 at 15:37:32
Ok sorry we have called in a neighborhood guru and he was able to gain access but now the issue is that once the password is reset it won't save. Any ideas on getting that to save? The guru gave up. If you can figure this one out and it will actually save you will be the undisputed guru. lol
Thanks

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#11
August 1, 2010 at 21:25:28
Once more....

Unplugging the router will NOT set it to defaults.
.........

and...

If your kids, or you, did NOT figure out the necessary user name and/or password to get into the router's configuration settings to access the configuration settings, then your kids, or you, could not have set the router settings to defaults that way.

If your kids, or you, did NOT use a stiff wire or similar in the proper hole to press on the reset switch inside the router case for x seconds, then the router was not set to defaults that way.

If you, or your kids, did none of those things, something else was / is wrong.
........

"Product: Lynksys router / Wrt5rg v4 "

You made at least one typo. There is no such model !

Is it WRT54RG V4 ? - note the 4 after 5

Did you buy it in the US or Canada ?

If yes to both, the main manual has lots of mentions of "Save settings" buttons.

To be sure the settings are saved
- use a network cable between the router and the computer you're accessing the router with's wired network card.
- make sure both end connectors are all the way into the ports.

Both end connectors should "latch" into the network ports, such that they will not pull out unless you press the lever on the end connectors.
The cable sheath should not be pulled out of the end connectors.

People often break or fatigue the lever on the end connectors, which makes it easy for the connector to move out of the port and have a poor connection, or pull out the cable sheath out of the end connector, which makes it easier to damage any of the connections of the 8 wires at the connector.

If that doesn't help, use a different network cable.

If that doesn't help, your router is damaged. Get another router.
.............


What password were you setting ?

Were you changing the password to get into the router's configuration ?
You can do that if you like, but that has nothing to do with your problem, and you may forget the password eventually and have to reset the router's configuration to defaults externally by using a stiff wire or similar to press on the reset switch. .

Were you setting a password for the encryption in the security settings?
You don't have to do that - all you had to do was copy down the password, and use that in Windows when you want to Connect to the router to change the security settings for your wireless network adapter.



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