restore laptop to factory settings to clear out

August 19, 2013 at 13:15:55
Specs: Windows 7
I got a laptop and would like to know how to reset it in order to clear out whatever downloads the previous owner had I believe it downloaded some crazy popup sites and I want them gone

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#1
August 19, 2013 at 13:25:56
Please post the make/model & model number.

message edited by riider


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#2
August 19, 2013 at 13:57:58
Please provide the manufacturer and model number or name like Dell Inspiron or such. Many systems have a key combination that you can hold down during boot (prior to the beginning of the operating system loading) that brings you to a menu that will reset it to as new configuration. "Warning! All data will be lost." except that which came with the computer of course.

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#3
August 20, 2013 at 03:36:57
Hi chica5,

If it is a dell system, refer to the link mentioned below:

http://dell.to/12PHD5J

Thanks & Regards
Manshu S
#iworkfordell


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