reset my sons laptop

January 25, 2015 at 11:40:05
Specs: Windows 7
don't know password and how do I reset for my son because he can not do all the stuff like go on movie star planet because you need flash drive and it needs the pass word that I have forgotten

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#1
January 25, 2015 at 11:59:21
What particular password do you mean, as it could be BIOS, hard disk, or Windows?
Right now I don't see where "flash drive" fits in to this issue.

Always pop back and let us know the outcome - thanks


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#2
January 25, 2015 at 21:01:42
Come on Derek! We gotta help this guy! His kid needs to get on movie star planet!

!!!!


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#3
January 26, 2015 at 07:35:33
Password to log in to the laptop

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#4
January 26, 2015 at 08:31:44
Avatar geez868

Thanks but it could still be one of the three, so we've no idea which one to tackle.

Give a brief list of what happens on the screen, in particular when exactly you get the password request. For example, is it after you click your own login logo, or is it before that?

Always pop back and let us know the outcome - thanks


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