replaced ram computer won't boot

March 10, 2013 at 10:36:49
Specs: Windows XP pro
replaced ram in hp compaq desktop computer when I turn the power switch on it beeps 4 times with red light on then the beeping will stop with a continual red light

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#1
March 10, 2013 at 10:47:27
Either faulty or incorrect RAM.

What happens if you put the old RAM back?

Sometimes you have to clean the edge connectors with a pencil erase to clear oxide off them (new or old), also plug the RAM in and out a few times to clear the sockets.

Always pop back and let us know the outcome - thanks


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#2
March 10, 2013 at 11:03:43
Did you unplug the power cord before messing around inside the case? There is ALWAYS power to the motherboard even when the system is shut off. The only way to kill the power is to unplug, turn off the power strip, or turn off the power supply switch.

Beep codes vary by manufacturer & sometimes the model too. You didn't state the model of your HP. There should be a repeating pattern. Are you sure it's 4 beeps? Are they all the same tone & length? or a mix of short & long beeps?

http://h20000.www2.hp.com/bizsuppor...


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#3
March 10, 2013 at 12:58:03
I think this computer is a 2000 refurbished hp compaq desktop computer dc5100mt 2ua5190LCZ Yes I had all power turned off while replacing the ram. There is two sets of long beeps . All the same tone and length
Thanks
norvek25

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Related Solutions

#4
March 10, 2013 at 14:41:14
Does it still work with the old RAM, or was it not working before either?

Always pop back and let us know the outcome - thanks


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#5
March 10, 2013 at 16:43:27
it doesn't work with either old or new

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#6
March 10, 2013 at 16:48:46
Are you laying the case on it's side & bearing down (reasonably of course) on the RAM sticks until they click in place on both ends?

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#7
March 10, 2013 at 17:11:22
Did you make sure you were not carrying a static charge that you may have discharged into your memory, motherboard, or other components?
Did you make sure that you did not unplug something when you were trying to get a clear working room to your RAM slots? Have you rechecked all of your connectors?
It should take a firm but reasonable amount of pressure to snap in the memory and it should click as the end locks snap up into place. If they are not seated, or it took too much pressure, remove them and try again. Check the notch a little bit off center to make sure they are in the right direction.

You have to be a little bit crazy to keep you from going insane.


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