Removing SD card from HP notebook

March 7, 2017 at 23:17:28
Specs: several
I have a new HP 17-x023ds notebook computer. (The "23" in the
model number is just the color of the case. Any digits in those two
positions refer to the same model.) It has a built-in SD card reader.
The user manual (a PDF file) says:

To remove a card: Press in on the card, and then remove it from
the memory card reader.

That's how it works in the Canon camera I have. Push the card in
a bit, and a spring pops it out.

I put a couple of cards into the slot and read them just fine. But
when I push on them to make them pop out, they don't budge.
I pushed pretty hard. When I pulled on them, they came out.
Pretty heavy friction all the way. No spring-assist.

Do you think the spring thingy is non-functional, the user manual
is wrong, or what?

-- Jeff, in Minneapolis

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March 8, 2017 at 00:30:39
Does a portion the SD card stick out while it is fully functional in the SD-slot?
My (older) HP notebook does not have a spring-lock either and has fairly tight fit when inserted, just like most simple card-readers have.

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March 8, 2017 at 08:43:23
Yes, it sticks out far enough (1/8" or 3+ mm) that I can just
barely grasp it without having to use my fingernails. It pulls
out equally as hard as it pushes in, with quite a lot of friction.
My experience with other card readers is extremely limited.

I couldn't tell anything by looking into the slot. Nine contacts
visible, nothing remarkable. Sounds like the manual is wrong.

-- Jeff, in Minneapolis

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March 8, 2017 at 14:18:55
From your Service Manual it looks as though you can replace the card reader. If you feel comfortable enough to attempt disassembly and reassembly.

Service manual:

HP Support Page:

Replacements Parts:

The right tools and a few $ you should be good as new.

HP Parts:

I don't need to be right, but I am never wrong.

message edited by stiefler182

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March 10, 2017 at 07:46:50
Thanks, stiefler182. I already had the service manual, but
didn't think to look in it. However, all I see in it is the info on page 10
which duplicates the info in the user manual, pointing out the location
of the card reader and saying how to put the card in and take it out.
Nothing about removing the reader. I haven't looked at your other
links yet to see if there is a replacement part available. It seems to
work well enough, so I'm not going to replace it, and I now have more
critical things to do that should occupy me at least 30 hours per day.
I need to move to a planet with longer days.

-- Jeff, in Minneapolis

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