red x no sound, yellow exclamation points in device manager

May 8, 2013 at 17:40:46
Specs: Windows 7
I've tried a few things already but still no sound. Yellow exclamation points in the "sound, video, and game controllers" section. Have no idea what to do next.

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#1
May 8, 2013 at 19:11:32
You need to install the drivers for your sound. If it's on-board the drivers should be on the download page for your system or motherboard. If it's an add-on sound card they should have come with the card or should be available for download on the support page on the card manufacturer's site.

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#2
May 9, 2013 at 01:52:51
I could help you, just post your computer/motherboard model (if it's on-board) or sound card model & your Windows 7 version (32-bit/64-bit).

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#3
May 9, 2013 at 12:50:29
It depends on the background to this. If it just suddenly happened sometimes using Uninstall from Device Manager (on the offending item) then restarting can fix it. This results in "Finding new hardware" followed by the software installing again.

Always pop back and let us know the outcome - thanks


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