Recover 700GB of data from inaccessible 1TB External HDD

October 21, 2012 at 09:21:21
Specs: Windows Vista
I have a Western Digital 1 terra byte external Hard drive, it suddenly (about a week ago) became unrecognisable to my computer.. the device shows up in device manager and the icon saying "safely remove hardware" appears, but it doesn't show in 'my computer' so i cant access it.

I am wondering if there is something simple i can do to re add it. Or can I remove it from its casing and add it internally to my Dell desktop... I have 700 gig on there which too some time to collect so really don't want to start all over again...

Any help is appreciated


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#1
October 21, 2012 at 12:37:43
Gotta feeling I'm missing a basic point here. Whatever:

Is this a USB drive, in which case does it read if plugged into the desktop?

Always pop back and let us know the outcome - thanks


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#2
October 21, 2012 at 13:10:41
Yes it's a USB drive, missed that vital info out didn't I... it does read when plugged in. Lights on, the disk spins as it would normally. But doesn't show in 'my computer'.but is in device manager.

Uninstalled it and reinstalled, tried to add partition in device manager (although im not completely sure what to add is as - extended partition?) anyways it doesn't register whichever partition option I choose. It remains as unknown/not initialized.

Not sure what to do to initialize.it. I've right clicked -> initialize disk (then there's two optons..

MBR (master boot record)
GPT (GUID Partition Table)

If I select either they show up error "Incorrect Function"

From there ??


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#3
October 21, 2012 at 13:21:43
If the external drive gives the same symptoms when plugged into either computer then it seems to me that the drive is shot.

Just the same, keep watching - someone might come up with a better idea.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
October 21, 2012 at 14:21:18
Why does it show in Disk Management?

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#5
October 21, 2012 at 14:30:43
sorry device manager, but shows as uninitialized

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#6
October 21, 2012 at 14:37:01
Hi Marco,

am not sure what you mean by trying to add partition, or initialise, but would think this is something you should *NOT* be attempting.

Your priority here is to first recognise the disk and then copy the data off - nothing more!

If the disk is not that old, perhaps there is a problem with its enclosure. With the power off, disconnect and reconnect any plugs or sockets. This has cured many a fault.

Please advise back on progress.

Good Luck - Keep us posted.


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#7
October 21, 2012 at 15:12:50
Ok, I won't be adding partitions or anything then.
Disconnected from the wall socket and computer, then reconnected and powered it up before connecting to the USB on my desktop. Again it responds as it would normally, but not recognised in my computer however the computer recognises a WD device is connected in the device manager.

Is it kaputt?


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#8
October 21, 2012 at 16:03:42
Just curious, but have you plugged it into another machine?

"Channeling the spirit of jboy..."


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#9
October 21, 2012 at 16:17:20
Re #8

Yes, this was touched on in my #1 & #3 but I'm still not quite sure if it was confirmed.

Always pop back and let us know the outcome - thanks


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#10
October 21, 2012 at 16:25:01
Yes I have tried it in my laptop and its the same scenario... it's recognised in device manager, powers up as expected and has the remove hardware icon in the bottom right of the screen which suggests it knows the device is connected, but not in my computer. I don't understand it?

Is there an option of trying to connect it internally to my desktop... would that be likely to work or cause more trouble?


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#11
October 21, 2012 at 16:45:35
Sorry to say that if it won't work on either computer and exhibits the same symptoms in both then it can only mean that it is defective. It would be a chance in a million that you had an identical software fault in both machines.

Off the top of my head, having had a quick look at the device online, I doubt it would be feasible to connect it internally. I doubt the results would be any different anyhow.

Always pop back and let us know the outcome - thanks


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#12
October 26, 2012 at 14:03:35
Try data recovery software and see if it can access the data.

http://www.piriform.com/recuva

http://www.snapfiles.com/get/pcinsp...


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