Really bad hard drive situation

March 29, 2010 at 10:03:14
Specs: Windows XP
A friend of mine recently had a computer that
wouldn't boot. Repairing windows didn't work,
so she asked me for help.

I used my Winternals CD to wipe the hard
drive and start over. The hard drive is quite
large so the wiping took 16 hours. I left before
it finished. When it was done, she turned off
the computer.

Now the next thing I wanted to do was to
format the drive and reinstall windows, but
Winternals can't detect her Hard Drive.

I'm sort of at a loss as what to do next, any
ideas?


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#1
March 29, 2010 at 10:32:25
Well...if it wouldn't boot and doing a repair wouldn't take, my guess is the hard drive was failing. At this point using the manufactures disk utilities to try a repair would have been the best first option.

I have found that wiping a drive that's in trouble can literally toast it. Dban is famous for this. Don't know about Winternals.

I would at this point see if it is recognized in bios and if so download the free manufactures disk utilities and see if it can be repaired.

Working on a friends computer can be a challenge.

Usually at the end of a hd wipe there is a report.
.....or an error message. Did your friend see one?


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#2
March 29, 2010 at 10:38:12
I'll try and find the disk utilities, thanks

"Usually at the end of a hd wipe there is a report.
.....or an error message. Did your friend see one?"

... yeah... she said "there was a message or something but I
don't remember what it said..."


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