Random restart, Error Kernel power 41, Video hardware error

July 17, 2012 at 01:15:11
Specs: Microsoft Windows 7 Home Edition, 2.8 GHz / 16346 MB
Here is the error info, I could not deduced what the problem is. I have updated my drivers.

Error code from Event Viewer(Kernel-Power 41):

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 7/17/2012 12:01:57 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: Johnathan-PC
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<TimeCreated SystemTime="2012-07-17T07:01:57.982835700Z" />
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Security UserID="S-1-5-18" />
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>

Error code from Reliability History(Video hardware error):


Video hardware error

‎7/‎15/‎2012 12:49 AM

Solution available

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.
Locale ID: 1033

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80123A7390
BCP2: FFFFF88003D23768
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_atikmpag.sys
Server information: dcfbb2bc-2158-40df-8388-040ec8a3fb7e

Johnathan Hall

See More: Random restart, Error Kernel power 41, Video hardware error

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July 17, 2012 at 03:07:10
If the problem occurred after updating the graphics driver, try "rolling back" the driver to the previous version as it was.

Open Device Manager.
Right-click the graphics adapter under "Display Adapters" and choose "Properties".
Click the "Driver" tab.
Click "Roll Back Driver"

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July 18, 2012 at 02:03:21
The roll back driver did not seem to help. The crash only occurs when I am playing a graphic intense game. If that help any. I was reading around and I think it might have to do with power to my graphics card, but I don't know. Let me know if there is any information that you need that would help.

Johnathan Hall

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