PS/2 mouse sticking/freezing

Hewlett-packard / Compaq presario sr 1000
June 27, 2011 at 02:16:37
Specs: Windows XP sp3, AMD ATHLON 64 3700+/1GB
My mouse starts off OK then starts to stick at various points. The problem gets worse until eventually the mouse freezes.
Other than that the machine continues to operate normally. I can load and use applications normally using the keyboard.
Actions so far:
- cleaned the mouse
- uninstalled AVG and replaced with Panda
- uninstalled all unwanted apps
- installed Advanced System Care and run all diagnostics (no significant issues detected)
- run disk defrag and registry clean up
- installed Process Explorer to monitor machine performance
- tried killing processes one by one until only essential system processes remain
- fixed problem with transfer mode on Secondary IDE controller (was set to PIO now Ultra DMA 2)
- uninstalled and reinstalled mouse.
I still think this is a performance issue but it happens even when the machine is under very light load. (for example doing nothing more than running Solitaire). Anyone got any ideas?

See More: PS/2 mouse sticking/freezing

Report •

June 27, 2011 at 04:50:45
The first thing you should try is use a different mouse. Is the current mouse usb or wireless?

Report •

June 27, 2011 at 04:59:21
Replace the mouse just to test. It could be that device.

Report •

June 28, 2011 at 01:23:42
Sorry for the delay - didn't have a spare PS/2 mouse so tried a USB mouse which is working fine so far. Many thanks.

Report •
Related Solutions

Ask Question