PS2 Keyboard only works in XP not in BIOS

May 16, 2009 at 14:30:57
Specs: Windows XP, 512Mb
Hi, I don't know if this problem occurs often but my situation is as follows; I am working on my daughters computer in which I did a clean install of windows from the Compaq recovery disks along with all the other software that she uses on a regular basis. The only persistent problem is that I cannot access the BIOS with the PS2 Keyboard, let me rephrase that "The PS2 Keyboard is Inactive in BIOS only. It works fine while in Windows, as a matter of fact I am typing this with her computer. However her mouse I had to install a USB mouse because the PS2 mouse does not work at all. Could this be some kind of a connected incident or are they both a separate problem? Here are the SPECS for her computer;

Compaq Presario SR1913WM
ASUS A8N-LA Motherboard (Compaq model)
AMD Athlon 64 3500+ 2.2Ghz
GeForce 6150 LE Chipset
512 Mb ram
120 Gb SATA 3G HDD 7200 rpm
16X DVD (+/-)R/RW (+/-)R DL LightScribe Drive
Windows XP Media Center Edition with SP3 installed.

So, any help will do in this regards. I do have an additional issue that comes up only if I leave the USB mouse or any USB HID plugged in but boots up fine when I unplugged that HID. (USB mouse and/or Keyboard). But right now my main concern is getting into the BIOS so that I can update it and also activate the Legacy USB device setting. Thank you in advance for any help you may provide me.

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May 16, 2009 at 18:18:16
Are you sure you have the keyboard plugged into the correct PS/2 port? Which key are your pressing to enter the BIOS? The correct key is F1.

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May 16, 2009 at 23:28:27
Do both keyboards work in another pc?

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May 17, 2009 at 11:28:22
Yes I am sure that I have the Keyboard plugged in to the correct PS2 port and I have tested the keyboard on my own PC and it works great.  I press the F1 key in order to get in to the BIOS Setup screen and when I am in there the keyboard is totally useless.  The keyboard only works when I boot up into the windows environment on my daughter's computer and in the case of my pc the Linux environment as well as the BIOS on my PC.  Look the keyboard is fully functional and I am just trying to work in the BIOS in order to do an update.  And no, I have not updated that BIOS yet.  I tried to but like I said the keyboard deactivates itself as soon as I get into the BIOS setup screen.

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