ps2 and USB mouse not working

March 25, 2011 at 08:32:09
Specs: Windows XP
my old ps2 mouse stop working. i tried replacing various working mouse (both ps2 & USB), even i format my pc but still mouse is not moving. please provide me solution

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#1
March 25, 2011 at 08:46:40
Does your keyboard still work? Is your keyboard also PS/2 type?

If your keyboard works then you can maneuver in Windows by using the Windows key and Tab, enter, esc, etc.

Go to Device manager to see if your mouse is listed there and if it states it is working properly.

Connecting or disconnecting PS/2 devices while under power can damage the PS/2 controller.

If you get into Device manager delete ALL listings for mice and then reboot. Be sure to exit the right way by using the keyboard.


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#2
March 25, 2011 at 22:18:53
my keyboard is ps2 and works very fine. in device manager mouse is not shown. USB mouse also not working but my USB drive is working on the same port. i think there is no problem with the ports.what will be the problem then?

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#3
March 26, 2011 at 06:19:21
Is there a listing for any mouse in Device Manager? If so, remove any listings and reboot.

While the computer is Off, replug the PS/2 mouse to verify it is properly seated.


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Related Solutions

#4
March 26, 2011 at 09:17:25
there is no listing for mouse. i connected ps2 properly in power off condition only. moreover the new USB mouse also not working.

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#5
March 26, 2011 at 10:35:21
Boot into Windows safe Mode by tapping F8 at start up. Check Device Manager there.

Did you recently install WinXP?


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#6
March 26, 2011 at 10:40:32
in safe mode also mouse not working. i format the pc and reinstalled XP , bcoz i thought this prob is bcoz of some maleware.

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#7
March 26, 2011 at 10:56:28
Then you need to install the motherboard chip set drivers.

If you had used the scan tool before you posted or at least provided some specs on your computer I could tell you were to get them.


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#8
March 27, 2011 at 03:49:47
its p4 1.6 ghz, in mother board it is written as VIA VT8233A.. which scan tool to be used. suggest me so that i will use the tool and inform you.

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#9
March 27, 2011 at 12:02:04
The number above is NOT the motherboard model. That is the number of a chip set.

Is your computer a factory assembled unit like a Dell, gateway, etc. or a custom built unit?

If a factory unit post the full model number. If custom, download and use SIW to get the motherboard model number. Get the free version of SIW at the link below.

http://www.gtopala.com/siw-download...


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#10
March 28, 2011 at 05:20:17
its a custom build and not a factory build pc. one of my friend told it is due to i/o controller problem. so i gave my cpu to him. he is working on. lets hope it will be clear.

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