Problems with External HDD that windows 7 cant format

Hewlett- packard / P7-1252
June 20, 2015 at 04:29:49
Specs: Windows 7
I been having problems with an external drive that Windows tries but cannot format.I check it on Disk management and it says it healthy and it seems to be running fine what could be the problem.

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June 20, 2015 at 05:39:09
Using Disk Manager, right click on any partitions on the drive and delete them, then create a new partition(s) and format. If you are using it only for Windows then you can format to NTFS, if it needs to be more universal then use FAT32. I think Windows Back up needs/prefers NTFS format.

You have to be a little bit crazy to keep you from going insane.

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June 20, 2015 at 08:55:18
When I delete volume because that the only delete option Windows gives me. I get a The request could not be performed because of an I/O device error.

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June 20, 2015 at 09:21:40
Is there a specific error given or just what you posted?

Is the external drive connected via USB or something else?

If USB, can you safely remove the drive using the icon in the tray near the clock?

If you get a message the drive is in use then try shutting down, then disconnecting the drive, rebooting, then connecting the drive. Then try deleting the partitions again.

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June 20, 2015 at 15:14:24
You might try formatting it from safe mode and see if that works.

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