Problems installing additional 2GB RAM

May 8, 2010 at 17:37:11
Specs: Windows 7, 3 GHz / 1919 MB
I have W7 with 2 gb ram. I attempted to install another 2gb and was unable to. Sockets were available, the sticks seated fully. The computer would not even boot. The monitor did not come on and the HHD red activity light flashed once or twice and then remained dark. Removing the two new sticks and the computer booted normally. I have no idea if the sticks are good but I have no reason to believe that they are not. Purchased them from a computer repair store that I trust.

William Lockie

edited by moderator: Post moved from Windows 7 Forum to General Hardware Forum

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May 8, 2010 at 18:38:57
Firstly ensure its the correct ram and if so do a memory diagnostic test to make sure its working

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May 8, 2010 at 23:39:16
all your memory has to be the correct type and probably the same to work best..
check your motherboard name and then check the internet/manufacturer for what type of memory you need and the max you can use..

i hate computers!
but cant help myself....

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May 9, 2010 at 02:14:09
ALso check the memory you currently have in the machine. It should say on it what it is. Also all the suggestions above will work.

Barrie Website Design

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May 9, 2010 at 07:16:09
You have given us very little to go one. No make/model of motherboard, no mention of the type/speed of the old RAM, no mention of the type/speed of the new RAM, etc.

It could be the RAM you bought is incompatible. Did you buy a single 2GB stick? Did you check to see if your board supports more than 1GB per slot? Is the new RAM the same voltage as the old? Did you try the new RAM all by it's self to see if it would work?

Try using Crucial's memory advisor or scan tool:

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