problems after reformating

Microsoft Windows xp home edition eng 3p...
February 23, 2010 at 15:51:38
Specs: Windows xp
I had to reformat my computer after getting the xp guardian 2010 virus and now i am having problems. I tried to put in the cd to set up my wireless internet, but the screen is to big for my computer and it wont show the whole thing. I know very little about computers and I could use some help. If anyone can help then please do. Thanks

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#1
February 23, 2010 at 16:40:04
After a reformat, you need to install the chipset drivers for your Motherboard. This will include things like video drivers, Lan drivers etc. Do you have a disk that came with your computer? Post back with the name and model #.

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#2
February 23, 2010 at 16:56:14
I have a couple disks that say they have drivers and system tools on them and whatnot but I cannot find which one I need. It's a Dell Dimension 4600. Thank you btw

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#3
February 23, 2010 at 17:19:51
Ok, use the drivers disk. Put it in the cd tray and install the drivers from it. Once the drivers are installed, you can go to Device Manager and check for errors. Right click My Computer icon and select Properties, then Hardware tab, then Device Manager. Look for any yellow exclamation marks next to your devices. Post back if you need more help. You'll also need to get service pack 3 update from Micro$oft. Just click check for updates from IE. You're welcome.

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#4
February 23, 2010 at 17:23:34
I have tried to install the drivers but most of them say that a newer version has already been installed on the computer and in the drive manager there are no yellow exclemation marks next to any drivers =[

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#5
February 23, 2010 at 17:40:08
Can you reset the screen resolution by right clicking a blank spot on the desktop and choose properties / settings and move the slider up to adjust the display properties?

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#6
February 23, 2010 at 18:14:27
Unfortunately its stuck at the lowest resolution and 16 bit color and it wont let me change it

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#7
February 23, 2010 at 18:27:54
"Unfortunately its stuck at the lowest resolution"

That's because you haven't installed the video driver. And if you haven't installed that driver, I suspect that you haven't installed the other drivers either (chipset, sound, network, etc).

Dell has the drivers available at their website but apparently several different video cards were used with your model....ATI Radeon, Intel integrated or nVidia Geforce. It's impossible for any of us to know which you have. You should have noted what you had before you formatted.

http://support.dell.com/support/dow...


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#8
February 23, 2010 at 20:09:15
If you're using the onboard video then download and run the first (recommended) Intel driver under the 'video' section in jam's link. The file name should be R79733.EXE.

You're not really green until you're soylent green.


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