|In Nov last year I downloaded an update on my laptop and from then on I noticed that my Vaio became very noisy and slow.|
I think it is the hard drive which is making the noise - it seems to be working terribly hard all the time, and causes the laptop to heat up shortly after being turned on.
I spoke to Sony and they asked me to restore the computer to a date before I downloaded the update, which made no difference. They then suggested I reset the BIOS, which didn't stop the noise and overworking of the hard drive.
Laptop has had very light use, and hardly had anything downloaded on to it.
Could you please help me to restore my laptop back to it's new condition.