problem with display resolution

August 2, 2015 at 04:53:54
Specs: Windows 7, i5 4 gig

when i turned on my pc today the resolution had mysteriously changed and the screen fonts were wrong size etc
PC was advising me to change back to 2048 x 1152 but when i tried to change it back to optimal and the screen goes blank/pale with some faint lines and then goes completely dark and then re-adjusts to the lowest resolution again.

is this a motherboard issue or a monitor issue?

can someone advise please?

many thanks!

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August 2, 2015 at 06:17:56
Did you reboot to see if that sorts things out? If that doesn't do it, try reinstalling your graphics drivers. And if you haven't updated them lately, now would be a good time. If you're using the Intel graphics integrated into the i5, you can find the drivers here:

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August 2, 2015 at 06:36:43
i tried updating drivers but they were fine. i then rebooted and everything is now working.
I do hope it's a 'one off' and nothing serious as my PC warranty runs out in 4 weeks.

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August 2, 2015 at 07:12:54
Have you created a set of recovery disks, as is generally advised with most new/current systems? Regardless of whether or not there is recovery partition on the hard drive very useful to have a set... (on DVD).

Also make sure you have copied/duplicated "all" your personal files etc (stuff you wouldn't wish to lose) to external storage; typically DVD but also to an external hard drive too is nice(r).

Then if, per chance, "anything " goes amiss with the system, and you have to return it to whomever for a "phyxe" or you yourself do a factory reset/restore (not to be Konphused with Windows System Restore) you know "your files" are safeguarded elsewhere (off the system). Sadly so very few make the recovery disk set; and even fewer safeguard their files as above...

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August 3, 2015 at 06:08:19
Hi Trvir-
thanks for the reply.
I am pretty good at that sort of thing and have all my data backed up daily.(and also a backup of the backup!)
However i didn't bother doing a system backup (DVD) as the shop gave me a CD with windows 7/8 HP software reinstall on it.
Yes- I know I'd have to reinstall all my personal software but from my experience it does a system good to be purged every now and then.
Hopefully it won't come to that!

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