Solved Problem Printing Labels - Dell V715w

Dell V715w printer - wifi, print, copy,...
July 30, 2012 at 10:39:06
Specs: Windows XP
I'm attempting to print on Avery 5202 labels with a Dell V715w printer and having trouble. It will only occasionally print the labels correctly, but most of the time the label will be fed through the printer and nothing will be printed. The job is always sent properly to the printer, the printer seems to resolve it properly and put the label through the feeder, but only maybe 1 in 10 times does it succeed in printing anything on them. The ink levels are fine, it can print anything else I ask it to print without an issue. Any idea how to go about troubleshooting this issue?

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#1
July 30, 2012 at 10:43:26
What program are you using to print the labels?

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#2
July 30, 2012 at 10:47:21
Using Microsoft Word 2003, with the template for the 5202 label downloaded from the Avery website.

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#3
July 30, 2012 at 11:01:03
✔ Best Answer
Do you have all the patches and hotfixes applied for Office 2003? Is the template you downloaded from Avery compatable with Office 2003?

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#4
July 30, 2012 at 12:59:19
All the patches and hotfixes are applied and the template is compatible. Trying to do some regular printing has started becoming an issue however, and it's only occasionally printing everything now, not just labels. I'm going to go ahead and make a new question with all of the new, pertinent information. Thanks!

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