Primary Master Hard Drive Failure

February 16, 2010 at 15:50:54
Specs: Windows xp, 1GB

Hey,

Last couple of weeks, my PC has been turning off unexpectedly every now and again. I thought it was to do with the mother board at first as this PC has gone through several.

But the other day I went on plugged my external in and the computer shut down and hasn't booted up since. I use an IDE Hard Disk. When booting up this comes up:

Auto-Detecting Pri Master..IDE Hard Disk
Auto-Detecting Sec Master..ATAPI CDROM
Auto-Detecting Sec Slave..Not Detected

Sometimes it comes onto a screen saying "Reboot and Select proper boot device, or insert boot media in selected Boot Device and press key...

I'm guessing from this that the HDD has died, due to the "slave" dieing.

Any help is greatly appreciated, as I am not sure if anything can be done. If nothing can be done the final question that I have is, is there anyway I can get any of the data off of the HDD, I understand there are programmes like search and recover out there, and you can get IDE cables that plug into a USB slot, if I did this would I be able to get the data?

Thanks for the help in advance!

Ash


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#1
February 16, 2010 at 16:12:03
I'm not quite sure what you mean. According to the BIOS message you're getting, it does detect the primary ide drive but shows you have no slave drive. Do you have 2 ide drives attatched? The external drive is not a slave drive. Did it connect by usb or esata?

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#2
February 16, 2010 at 16:21:51
Hey, sorry for not making sense.

The external drive is connected via usb, I just added that in
so that you knew what happend when it went wrong (when I
added it, the PC shut down).

It is my internal HDD that has the problem a Western Digital
IDE. When I turn my computer on the black screen comes
up with the white writing and at the bottom this comes up:

Auto-Detecting Pri Master..IDE Hard Disk
Auto-Detecting Sec Master..ATAPI CDROM
Auto-Detecting Sec Slave..Not Detected

And underneath says a Primary Master Hard Drive failure.

As far as I know it is one HDD, I had it out after this problem
as I read on google to check that everything is connected.

I dont have a great knowledge with computers, I hope that
made more sense.

Thanks

Ash


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#3
February 16, 2010 at 16:33:00
The black screen with white lettering is called the BIOS. It checks all the hardware to see if it's working before it boots into Windows. Anyhow, what plugging in the external HDD has to do with a HDD failure escapes me. What plugging in the external could possibly do is overload the power supplied to the usb ports, and cause the shutdown. It's possible that that caused a hard drive failure, but I don't know. See what others say.

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Related Solutions

#4
February 16, 2010 at 16:35:55
OK thanks, the power overload does make sense, it has
happened with several other USB devices.

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#5
February 16, 2010 at 16:40:11
You could always get an AC powered usb hub if you use a lot of devices. You would probably be better off upgrading you Power Supply. It's possible your PSU was damaged and the HDD isn't getting enough power.

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#6
February 16, 2010 at 19:09:29
Check that the data cable connecting the western digital is firmly connected and in good condition.

You're not really green until you're soylent green.


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