Power Up Issue-Steady Amber Light

Dell Dimension 5100 desktop
September 7, 2009 at 07:01:33
Specs: Windows XP
Hello All,

PC was dead one day to next- no power up.
(only MOBo green light on)

Cleaned thoroughly w/ compressed air
Stripped down to basics- still no power
Replaced MoBo battery- no luck

Replaced original Dell 305W PS w/ Basiq 350W ATX12V v2.01- powered up!
(fans blowing) but only steady amber light on power button
(stripped again to basics, but no boot-up)

Have gone through Dell's Troubleshooting wizard for power issues, but no luck.

Bear with me as I am new to all this.

Please help and thanks in advance,

EG


See More: Power Up Issue-Steady Amber Light

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#1
September 7, 2009 at 07:13:19
...reset cmos battery...
...it mightwork...

Say if you don`t know how to do this


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#2
September 7, 2009 at 07:34:00
Darko,

If it means anything other than taking the battery out for 20 mins or more, I don't know how on this Dimension 5100.

Thanks again


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#3
September 7, 2009 at 07:42:11
"Replaced PS (Basiq 350W)". Replaced with what? Provide details.

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Related Solutions

#4
September 7, 2009 at 07:56:37
Sorry,

Replaced original Dell 305 watt PS with Antec 350 watt Basiq BP350 ATX12V, v2.01...

Thanks


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#5
September 7, 2009 at 08:01:26
Any audible beeps when booting? Can you get into the BIOS (setup)screens?

Do you see any video at all?

Try re-seating all cables, cards, and RAM.

Is the CPU fan spinning?


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#6
September 7, 2009 at 08:07:09
No Beeps
No Video (no BIOS screen)
Have re-seated all cards, RAM, cables
CPU fan is spinning as is the video card fan

thanks


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#7
September 7, 2009 at 08:08:40
put back the old battery...


quote :
Darko,

If it means anything other than taking the battery out for 20 mins or more, I don't know how on this Dimension 5100.

Thanks again


yes, that means take out the battery for 20 minutes, but if you put back the old battery i think`s that is not required


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#8
September 7, 2009 at 08:17:27
Try a stick of different RAM, if you have any available.

If you have integrated graphics available try removing the video card and running off on-board.

If you have any peripheral hardware connected, remove it. Printers, flash or external drives, card readers, etc.

If the above doesn't help then disconnect the data and power cables from the drives and try to boot.


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#9
September 7, 2009 at 08:26:30
well...
that`s a deconstruction...

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#10
September 7, 2009 at 08:38:13
Reply to OtheHill,

Tried all suggestions except different RAM stick.

Have tried without all peripherals, drive power and drive data
cables. Replaced with old battery...nothing at all just power up with yellow power light. By the way, my PC has no diagnostic LED's.

Thanks to all for all of your suggestions


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#11
September 7, 2009 at 08:56:30
"taking the battery out for 20 mins or more"

I've seen replies stating that you need to leave the battery out for minutes, hours, overnite, etc. That's ridiculous! The only thing that keeps the BIOS settings in memory is the power going to the CMOS chip. As soon as that power is removed, the memory clears IMMEDIATELY. But not only does the battery have to be removed (or clear CMOS jumper used), the power cord MUST be unplugged as well. The whole operation should take well under a minute.

This appears to have been a power supply issue right from the start. There was no need to replace or even mess with the CMOS battery.

"stripped again to basics"

Define what you mean by "basics".


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#12
September 7, 2009 at 09:11:31
ok
i have seen different replies about the time for the battery to be taken out too...
maybe the different ram stice could work

El Gitano, try with taking out the RAM and putting it again...
in this post...

http://www.computing.net/answers/wi...

...Haenqur had similar problem and resolved with with taking out the RAM and putting it again...

give it a try...


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#13
September 7, 2009 at 09:26:39
Reply to JAM:

As for the battery, I agree with you, but as a total neophyte to rudimentary PC maintenance, I can't disregard people's suggestions completely. (BTW I did reset the CMOS w/ the jumper)

When I said basic, I meant no peripherals- monitor, external devices, no power to DVD or hard drives. Sometimes no mouse, KB, and only 1 stick of ram.

Hope this helps.

Thanks


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#14
September 7, 2009 at 10:05:52
"BTW I did reset the CMOS w/ the jumper"

Did you have the power cord unplugged when you did it?

"When I said basic, I meant....."

How do you expect to know what's going without having the monitor connected?

The only external devices you need are the keyboard & monitor, & a PS/2 KB is preferrable to USB. You're correct in using only one stick of RAM & disconnecting all drives (make sure to disconnect both the power plug AND the data cables), but you should also remove ALL cards except video (if you even have one).


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#15
September 7, 2009 at 11:56:39
Remove the RAM and see if you get error beeps.
If you do get the error beeps, that indicates the Motherboard/CPU is working, and there is a RAM problem.

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#16
September 7, 2009 at 12:18:10
This is a good read El Gitano...got pictures too.

http://www.techsupportforum.com/har...

Now, take a deep breath. Reread the Responses above from OtheHill and jam. Read the how-to page I linked to.

You replaced the original Dell psu to correct this same problem? And it did? For how long?

Skip


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#17
September 7, 2009 at 17:21:22
So it was dead until you installed a new PSU. Then with the new one the fans and drives spun but nothing else worked. Sounds like the original PSU failed and took the motherboard with it. You've replaced the PSU but still have a bad motherboard.

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#18
September 8, 2009 at 01:12:42
try out putting the ram module into other ram slot
might work
pls try it

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