|"STOP: 0x0000007E (0xC0000005, 0xA9634976, 0x8B563A20, 0x8B56371C)|
*** SRTSPL.SYS – Address A9634976 base at A9603000, DateStamp 48ed1e13 "
It would have been sufficient to just quote
The rest of the stuff after those is usually specific to your system and useless for searching with.
SRTSPL.SYS is Symantec file.
See these for how to disable the program that uses the file - Symantec Endpoint Protection - from running:
Power surge or power failure events can cause data damage, and sometimes hardware damage.
Run CHKDSK on the C partition.
RIGHT click on the C drive in Computer - Properties - Tools -
Error checking - Check Now
There should be a checkmark beside
Automatically fix file system errors.
Schedule Disk Check
Reboot the computer
CHKDSK will say it wants to run on a black screen - don't press any keys - let it run
When it's finished the computer will auto reboot.
Go to Control Panel - Classic View - Programs and Features
Un-install Symantec Endpoint Protection, reboot, re-install it.
"Can a computer still turn on with a damaged (but not fried) power supply?"
Power supplies are frequently damaged by power failure events, but they often still work.
The only way to rule that out for sure is to try a known good power supply with your system.
See response 4 in this:
Sometimes the ram has developed a poor connection because of the power failure event.
See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
For a laptop, or netbook, you must remove both its main battery and AC adapter before you do that.
For a brand name computer, see the Owner's or User's manual if you need to - how to remove or replace the ram is usually in that - it may already be in your installed programs. If you can't get into Windows, it may be on a disk that came with the computer, or you can go online and look at it or download it - it's in the downloads for your specific model.
try a memory diagnostic utility that takes a lot less time to run a full pass than memtest86 does, this one is pretty good - Microsoft's
Windows Memory Diagnostic:
It can be toggled (press T) to do a standard or a more comprehensive set of tests - use the default 6 test one first - if it passes one pass of that, use the latter one. A few of the tests in the latter set are intentionally slower.
If you don't have a floppy drive, see the Quick Start Information at that Microsoft link for how to make a bootable CD of the Windows Memory Diagnostic (you need Windiag.iso - you don't necessarily need to use the program they mention to add it to the CD).
Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities
If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.
If the hard drive itself tests okay, any data problems found can be fixed, one way or another.