(Post) virus damage?

Microsoft Windows xp home edition
July 18, 2010 at 21:51:23
Specs: Windows XP
Hey people i recently had my avast anitvirus remove 3 infected files from my computer. the original problem was that the computer would crash unless in safe mode, now that the virus has been removed the problem persists i think important files were deleted because of the viruses
can anyone help me out with a solution other than total system restore? (if one exists)
or is there another explanation?


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July 19, 2010 at 12:59:03
Crashes can be from a number of reasons. Since you stated you had virus issues then there could be all sorts of other file issues. The only way to prove it is to do a complete reload from known good media. Follow that by using best practices to avoid this in the future.

Second is hardware. This could be all sorts of issues to failing parts and temperatures.

Places to start. See event logs for clues. See if any dump files exist.

See bios for any temp settings.

Might be a board flex.

Re-seat all removable components. Be sure to follow esd and discharge PSU before you remove any components.
It should go without saying but remove and tag out the AC power plug.

Use a diag tool like ultimate boot cd and start with memtest.

Use live cd's to see if system is stable. Make a barts pe cd.

Basically one question of course would be did it ever work well? If so you may be able to get it back.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.

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